Overview

Required plan

This feature or setting is available to all customers on any Recurly subscription plan.

Prerequisites

Users must have analytics user role permission.

Definition

The Payments Hub dashboards help you understand your site-level payment performance, identify trends, and make data-driven decisions. With these insights, you can proactively optimize payments, maintain reliability, improve authorization rates, and drive recurring revenue.

Payments hub

Overview

The Overview dashboard provides a high-level summary of payment performance, geographic distribution, payment method mix, and the health of payment recovery services.

Payment processing

The Payment Processing dashboard is a comprehensive view of payment success rates across all transaction types, payment methods, and gateways — enabling you to monitor decline patterns and optimize payment processing.

Account updater

The Account Updater dashboard tracks retained revenue through automated card updates, giving you visibility into how the service is preventing payment failures by keeping card expiration dates and card numbers current.

Payment retry recovery

The Payment Retry dashboard surfaces insights into retained revenue through intelligent retry strategies, showing you how optimized logic helps recover initially failed payments.

Fraud prevention

The Fraud Prevention dashboard monitors blocked transaction counts, blocked volume, and risk scores when using Kount Fraud Management — giving you a clear view of fraud protection effectiveness and helping you balance security with customer experience.