VAT & GST support
Configure VAT and GST tax collection in Recurly, set up tax registration numbers, and enable country-specific tax rates from your Business Entities settings.
Prerequisites
- Access to the Business Entities configuration in your Recurly account
- Familiarity with the tax regulations of the countries you operate in
Limitations
- Tax rates are based on current regulations and may change. Always stay up to date with your local tax authorities.
- Recurly applies a default tax rate for each country. Custom rates need manual configuration.
Definition
Key benefits
Tax registration numbers
Set up default VAT and Tax Registration Numbers in the Business Entities configuration to display on all your invoices. While these settings cover your merchant business, separate fields are available to record your customers' Tax Registration Numbers on their account records.
Country-specific tax registration numbers
For businesses registered in multiple countries, you can configure unique VAT Numbers and Tax Registration Numbers for specific customer invoices. For instance, if you're registered in Turkey, you can display both your Turkish VAT number and Tax Registration Number on invoices for Turkish customers. Access this feature via the Advanced Settings link, or navigate to Configuration → Taxes → Tax Settings.
Country-specific tax details
Australia
Enabling tax collection in Australia applies 10% GST to all taxable plan, add-on, or adjustment line items for customers in Australia.
| Tax region | Tax type | Minimum address requirement |
| AU | GST | Country |
AU GST on digital services
On July 1, 2017, Australia began requiring non-resident businesses with digital services sales in Australia past a specific threshold to register and collect GST from Australian customers. This change includes an exemption for Australian businesses with an active, GST-registered ABN, and the collection of two pieces of location evidence from customers that are taxed.
Canada
Enabling tax collection in Canada applies 5% GST to all taxable plan, add-on, or adjustment line items for customers in Canada. Additional province-level taxes (PST, HST, or QST) apply if you enable the province as a taxable sub-region and the customer is located in that province. If you want to collect only GST from all provinces in Canada, enable Canada but don't select a province.
| Tax region | Tax type | Minimum address requirement |
| CA | GST GST/PST GST/HST GST/QST | Postal code and country |
Chile
Enabling tax collection in Chile applies 19% VAT to all taxable plan, add-on, or adjustment line items for customers in Chile.
| Country | Tax rate | Minimum address requirement |
| Chile | 19% | Country |
Europe (non-EU)
Enabling tax collection in a non-EU European country applies that country's VAT rate to all taxable plan, add-on, or adjustment line items for customers in the country. All countries have a tax type of VAT and a minimum address requirement of Country.
European Union
The European Union VAT system has many rules and requirements, so we've created a separate page dedicated to EU VAT. Read the full details in our European Union VAT support.
Mexico
Enabling tax collection in Mexico applies 16% VAT to all taxable plan, add-on, or adjustment line items for customers in Mexico.
| Tax region | Tax type | Minimum address requirement |
| MX | VAT | Country |
Indonesia
Enabling tax collection in Indonesia applies 10% VAT to all taxable plan, add-on, or adjustment line items for customers in Indonesia.
| Tax region | Tax type | Minimum address requirement |
| ID | VAT | Country |
Israel
Enabling tax collection in Israel applies 17% VAT to all taxable plan, add-on, or adjustment line items for customers in Israel.
| Tax region | Tax type | Minimum address requirement |
| IL | VAT | Country |
New Zealand
Enabling tax collection in New Zealand applies 15% GST to all taxable plan, add-on, or adjustment line items for customers in New Zealand.
| Tax region | Tax type | Minimum address requirement |
| NZ | GST | Country |
South Africa
Enabling tax collection in South Africa applies 15% VAT to all taxable plan, add-on, or adjustment line items for customers in South Africa.
| Tax region | Tax type | Minimum address requirement |
| ZA | VAT | Country |
Thailand
Enabling tax collection in Thailand applies 7% VAT to all taxable plan, add-on, or adjustment line items for customers in Thailand.
| Tax region | Tax type | Minimum address requirement |
| TH | VAT | Country |
United Kingdom
Enabling tax collection in the United Kingdom applies 20% VAT to all taxable plan, add-on, or adjustment line items for customers in the United Kingdom.
| Tax region | Tax type | Minimum address requirement |
| GB | VAT | Country |
Setting up VAT & GST in Recurly
Access the Business Entities configuration
Set up default tax registration numbers
Configure country-specific tax registration numbers
Enable tax collection for specific countries
Set up province or state-specific taxes
If you're enabling tax collection for a country with province or state-specific taxes — Canada, for example — you'll see an additional section labeled Sub-regions.