Unprocessed notifications - external - export
Use this export to find external subscriptions that need attention so future notifications for them can be processed.
Overview
Required plan
This feature or setting is available to all customers on any Recurly subscription plan.
Prerequisites and limitations
You must have enabled connections to app stores to view this export. Please reach out to your Recurly account manager or [email protected] to have this feature activated in your account.
Definition
The Unprocessed notifications export lists App Management external subscriptions with notifications from Apple and Google that Recurly was unable to process. Use it to find subscriptions that need attention so future notifications for them can be processed.
- Notifications end up in this export when the subscriber purchased before a customer unique identifier was added to their app store purchase.
Filters

Use these filters to narrow down the users displayed in your export:
- Versions: Select the export version that best fits your needs. Versions are based on the changelog at the bottom of this page
- Origin: Defaults to All but Apple App Store or Google Play Store can be selected as well
- Time range: Defaults to yesterday, capturing all users created on that day in your site's default time zone
Exports table
| Id | Example | Description | Data type |
|---|---|---|---|
| store_id | 9256vAC430 | The external store identifier (e.g. Apple or Google subscriber ID) associated with the unprocessed notification | string |
| origin | Apple App Store, Google Play Store | The origin platform of the notification | string |
| created_on | 2026-11-13 10:00:00 PST | The most recent timestamp at which this external subscription was unprocessed | timestamp |
Version changelog
Updated 5 days ago
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