HomeProduct DocsAPI ReferenceChangelog
RecurlyAPI GuidesRecurly.jsWebhooksAPI ReferenceSupportBook demo
Product Docs

Compass agents & skills: Compass Assistant

Discover how the Recurly Compass Assistant unifies agentic AI skills into a single conversational chat, enabling you to build plans, write code, run exports, and optimize dunning using plain language.

Upcoming: Get to know Recurly's agentic AI — join us live for the full walkthrough. Register now →
Scale Scale · Compass Agents & Skills

Compass Assistant

The sparkles chat on every page in your Recurly app — run any agent's skill and get best-practice guidance, all just by asking.

Navigation Menu

What Compass Assistant does

Compass Assistant chat

What it is:Compass Assistant is the chat behind the sparkles button Compass Assistant sparkles button in the corner of Recurly. It's the single place where every agent comes together — ask for anything the five agents can do, and the Assistant runs the right skill for you.

How to use it: No special commands. Ask in plain language, the way you'd ask a colleague, and follow up to refine. It also answers best-practice questions, so it's often faster than logging a support ticket.

Compass Assistant overview

Watch Compass Assistant field a best-practices question about launching a Dunning campaign.

Deploy any skill, right from the chat

Every skill in this path runs straight from the Assistant. Ask in plain language — search the docs, write code, create a plan, run an export, optimize your Dunning, or build a churn prompt — and it deploys the matching skill for you, with no trip to the Skills page.

It goes beyond the skill cards, too: create add-ons and items on request, get best-practice guidance, or ask it to analyze your data and recommend what to do next — the kind of help you'd get from a Customer Success rep.

Deploy a skill from chat

Ask in plain language and the Assistant runs the matching skill — one prompt to try for each:

Documentation search

How does dunning work in Recurly?

Write code

Generate a Python snippet to create a subscription via the Recurly API.

Create a plan

Create a monthly plan for $9.99/month with a 14-day free trial.

Generate an export

Show me all past-due invoices from the last 30 days.

Optimize default Dunning

Optimize my default dunning campaign to the recommended length.

Involuntary churn remediation

Set up an in-app prompt to recover past-due payments.

No skill card needed — Compass Assistant can also create add-ons and items on request:

Add-on

Add a $5/month priority-support add-on to my Pro plan.

Item

Create a new item for a one-time onboarding fee.

Or just ask

The Assistant is also an advisor — ask for guidance or analysis, no skill required:

I want to launch a new Dunning campaign — what best practices should I follow?

Analyze my churn over the past 90 days and recommend a playbook to optimize retention.

How to open it

Compass Assistant lives in the sparkles button Compass Assistant sparkles button in the bottom-right of any Recurly page, or use the full-screen Assistant view under Compass in the left navigation, which keeps your chat history.

Pro tips

  • Ask follow-ups to refine an answer — you don't need to start over.
  • Use the thumbs up/down buttons to help improve accuracy over time.
  • It's on every page — Compass Assistant is available anywhere in Recurly.

Did this page help you?