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Welcome: The Subscription Flywheel

Master the four pillars of subscription growth with the Recurly Flywheel framework. Discover strategic insights for optimized subscription setup, subscriber acquisition, churn reduction, and global business scaling.

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Launch Acquire Retain Scale

The Subscription Flywheel

Navigate is designed around the four pillars of subscription growth: Launch, Acquire, Retain, Scale.

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The Recurly Flywheel

The Recurly Flywheel: Launch, Acquire, Retain, Scale

Every resource in Navigate is structured around the four pillars of a healthy subscription business.

Whether you're exploring Account Updater to fix retention issues or setting up dunning windows for the first time, Navigate meets you where you are.

The Flywheel is continuous. Most businesses are actively working across multiple pillars at any given time.

The four pillars, in depth

Launch

Launch

Get your subscription engine running

Build a solid foundation: configure your plans, set up payment flows, and make sure your subscriber experience is exactly what you want from day one.

Subscription setup Billing models Checkout Free trials Gateway config
Acquire

Acquire

Grow your subscriber base

Focus on bringing in new subscribers efficiently and converting them effectively. Pricing strategy, promotional mechanics, and a front door that converts.

Pricing strategy Coupons & promos Trial conversion Gift subscriptions
Retain

Retain

Protect revenue, reduce churn

Retention is where subscription businesses win or lose. This pillar covers dunning, payment recovery, cancellation prevention, and everything in between.

Dunning strategy Account Updater Intelligent retries Cancel-save flows
Scale

Scale

Expand with confidence

When you're ready to grow beyond your initial market, this pillar covers international expansion, advanced analytics, revenue recognition, and high-performance configurations.

Global payments Revenue recognition Advanced analytics AI insights

Not sure where to start?

Ask yourself: What's my biggest priority right now?

Getting set up properly → Start with Launch
Growing subscriber numbers → Start with Acquire
Stopping revenue leakage → Start with Retain
Expanding or scaling globally → Start with Scale