The Accounts dashboard in Recurly's Reporting & Analytics gives you a clear view of your account counts and how they're trending over time. Track new, existing, and closed accounts side by side to understand what's driving growth or decline in your account base.

Available on all Recurly plans

1Definition 2Key details

Prerequisites

Users must have Analytics user role permission.

Definition

The Account section of Recurly's Reporting & Analytics offers reports and metrics for tracking and analyzing account counts and trends. It gives you insight into your subscription signups, churn rates, and overall subscriber growth.

Key details

TipFor more on navigating and using the filter tools, see our analytics overview documentation.

Account trends

This chart lets you evaluate the net change in your accounts over time and see how new, existing, and closed accounts each contribute to that change. Use it to spot significant trends or patterns that can inform your strategic decisions.

The chart shows the number of open accounts over time, broken down into three categories:

Previously existing accounts: Accounts created before the selected timeframe.
New accounts: Accounts created during the selected timeframe.
Closed accounts: Accounts closed during the selected timeframe.

The number above each bar shows the total open accounts for that timeframe. Hover over any point on the bar to see the account count for that timeframe, or select a bar to drill into the specific accounts it represents.

The table below the chart mirrors this data, showing the exact numbers for each timeframe and account group, along with the net and total account counts.