Signup declines trendalyzer
Learn how to use Recurly's sign-up declines trendalyzer dashboard to pivot and trend failed sign-up transactions by payment type, brand, gateway, and failure type.
The sign-up declines trendalyzer dashboard helps you dig into failed sign-up transactions and understand where your payment strategy is falling short. Pivot the data across payment type, brand, gateway, and failure type, then trend it daily, weekly, or monthly over any date range you choose.
Available on all Recurly plans
Prerequisites
- Users must have Analytics user role permission.
Definition
The sign-up declines trendalyzer dashboard is a pivotable breakout dashboard for sign-up decline data. Select a primary dimension and up to two breakout dimensions, choose a metric — decline rate, total transactions, or failed transactions — and the dashboard rebuilds the chart and table to match.
Key benefits
Informed decision-making
Use real-world data to set realistic goals and improve your subscription growth and customer retention strategies.
Forecasting and planning
Enable accurate forecasting and planning to support realistic growth targets and effective resource allocation.
Customizable data views
Pivot data dynamically to optimize how it's presented, choose specific metrics, and trend different date ranges at daily, weekly, or monthly intervals.
Key details
This breakout dashboard lets you pivot fields to view different orders and switch between metrics like decline rate, failed transactions, and total transactions. The top chart displays your primary dimension over time, while the table breaks that dimension down by your selected breakout dimensions.
General filters (Top left corner)
- Timeframe: Analyze data for different monthly timeframes.
- Invoice creation date: Choose a specific date range, up to the last 18 months, using the start and end date dropdowns.
- Primary dimension: Focus on a primary metric by selecting from payment type, brand, gateway, or failure type.
- Dimension breakout 1: Select an additional dimension from the list, or view all dimensions.
- Dimension breakout 2: Choose another dimension from the list, or view all dimensions.
- Metric: Pick the key metric for analysis — decline rate (%), total transactions, or failed transactions.
- Gateway type: Specify which gateway to view in the data.
- Failure type: Filter by failure reason, choosing the top 5, top 10, or all reasons.
Updated 3 days ago
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