Notifications
A central hub for managing all subscriber notifications—email, SMS, and integrations—so you can keep customers informed at every stage.
Overview
Required plan
This feature or setting is available to all customers on any Recurly Commerce subscription plan.
Definition
Notifications encompass Recurly Commerce’s built-in transactional emails and SMS, as well as integrations with third-party messaging platforms to ensure timely, personalized communication across the subscription lifecycle.
Key benefits
- Consistent engagement: Keep subscribers informed from sign-up through renewal and beyond.
- Flexible channels: Choose email, SMS, or both to reach customers where they prefer.
- Seamless integrations: Leverage your existing marketing tools for advanced automations.
Key details
- Transactional Emails: Configure and customize automated email notifications for events like order placed, failed payment, upcoming renewal, and more. Learn more in the Transactional Emails guide.
- Transactional SMS: Enable concise SMS alerts—such as payment failures or upcoming orders—to keep subscribers in the loop. Find setup instructions in the Transactional SMS guide.
Updated 21 days ago