Notifications

A central hub for managing all subscriber notifications—email, SMS, and integrations—so you can keep customers informed at every stage.

Overview

Notifications encompass Recurly Commerce’s built-in transactional emails and SMS, as well as integrations with third-party messaging platforms to ensure timely, personalized communication across the subscription lifecycle.

Key benefits

  • Consistent engagement: Keep subscribers informed from sign-up through renewal and beyond.
  • Flexible channels: Choose email, SMS, or both to reach customers where they prefer.
  • Seamless integrations: Leverage your existing marketing tools for advanced automations.

Key details

  • Transactional Emails: Configure and customize automated email notifications for events like order placed, failed payment, upcoming renewal, and more. Learn more in the Transactional Emails guide.
  • Transactional SMS: Enable concise SMS alerts—such as payment failures or upcoming orders—to keep subscribers in the loop. Find setup instructions in the Transactional SMS guide.