Customer portal
Enable self-service for your subscribers with a fully customizable portal—letting them skip, swap, pause, gift, and manage billing details without support tickets.
Overview
The Customer Portal is the self-service area where subscribers can view and manage every aspect of their subscriptions—skips, pauses, swaps, gifting, billing info, and more.
Key benefits
- Empower subscribers: Give customers the controls they need to adjust orders, pause deliveries, or update shipping without support tickets.
- Reduce support load: Automate routine account changes, freeing your team to focus on exceptions.
- Boost retention: Offering flexible self-service options helps prevent unnecessary cancellations.
Key details
- Customer Portal Management: Configure what subscribers can do in their portal. Learn more.
- Cancellation & Churn Prevention Flows: Tailor the onscreen experience when subscribers attempt to cancel. Learn more.
Updated 5 days ago