Do you need help?
Reach Recurly's support, sales, and documentation teams through live chat, support tickets, email, and self-serve product and developer docs.
Some support and service tiers may require an additional cost. Reach out to your Recurly account manager or [email protected] for pricing details.
We're here to assist you every step of the way. Pick the channel that fits the kind of help you need — instant answers, tracked tickets, or a deeper conversation.
Instant help from our team. Visit Recurly or your Sandbox, log in, and select the purple Live Chat button at the bottom-right of your screen.
Best for product issues or technical inquiries. Open a ticket and our technical support team will follow up.
Prompt, effective problem-solving is what keeps your subscribers happy and your business running. Our commitment is to provide support that's friendly, responsive, and effective — so you can focus on what you do best: managing your subscription business. Service options are tailored to the unique needs of your business, including:
- Access to our comprehensive self-serve product documentation.
- Direct channels to our technical support team via Portal, Chat, and Email.
- Guaranteed response times based on our service level objectives.
New to Recurly, curious about plans, or interested in a demo? Choose the path that fits.
Drop our sales team a line at [email protected].
Start a conversation or request a demo through our Contact Sales page.
Visit any of the sections in our documentation hub to navigate through product documentation, API guides, and the API reference.
Features, settings, and how-to guides for every part of the Recurly platform.
Walkthroughs and integration patterns to help you build on Recurly.
The complete reference for every Recurly API endpoint, parameter, and response.
Updated 7 days ago