When you're ready to go live and start processing transactions from your customers, you'll just need to sign up for a Recurly subscription. Recurly's plans are outlined here.
Recurly collects taxes in select US states as well as GST/HST in Canada. If you are located in one of these states or Canada, you will likely see taxes applied to your Recurly invoices.
Recurly taxes based on your physical location, which we call your Company Address. You can edit your Company Address on the Recurly Account page below your Billing Information.
If your business is tax exempt, please contact Recurly support at https://support.recurly.com/ so we can update your account status. You will need to provide us with your exemption certificate for our files.
If you have any questions about your Recurly account, please contact Recurly support at https://support.recurly.com/. We're happy to help!
If you've decided to leave the Recurly service, you can choose the Close Account button on your Recurly account page. This will immediately terminate your Recurly account and stop billing and communication to all subscribers. We hate to see our customers go, so please feel free to give us feedback if you decide to leave!
Updated over 1 year ago