Overview

Required plan

This feature or setting is available to all customers on any Recurly Commerce subscription plan.

Definition

Subscriber Management in Recurly Commerce centralizes everything you need to launch and refine your subscription business: from building and tweaking subscription plans to updating individual customer contracts and auditing every order and change.

Key benefits

• End-to-end control: Create, modify, pause, or cancel subscription plans and contracts in one intuitive interface.
• Rapid adjustments: Instantly update delivery dates, pricing, frequency, discounts, swaps, and add-ons to meet customer needs.
• Full visibility: Access a complete order history and activity log for every subscription, ensuring clear audit trails and seamless support.

Key details

• Create a subscription plan: Build new subscription offers in minutes—select products, set pricing options, discounts, add-ons, gifting, and shipping rules. Learn more
• Edit a subscription plan: Modify any existing plan’s products, purchase options, discounts, swaps/add-ons, or shipping configuration. Learn more
• Edit a customer subscription: Update individual subscriber contracts—change delivery dates, frequency, price, pause, skip, swap products, apply coupons, and more. Learn more
• Subscriber activity: Review the full order history and audit trail for any subscription contract to resolve questions and support customers. Learn more