Subscriber analytics

Visualize your subscriber count over time and compare it to a prior period to see how churn is evolving.

Overview

Required plan

This feature or setting is available to all customers on any Recurly Commerce subscription plan.

Definition

Subscriber analytics charts the total number of active subscribers over your selected time window, with a dashed overlay representing the prior period for direct comparison.

Key benefits

The Subscribers tab in Recurly Commerce Analytics provides data around the number of subscribers you have during a specific period of time as compared to a previous period. This view shows how churn has changed over time.

  • Track subscriber trends: See how your subscriber base grows or shrinks over time.
  • Benchmark performance: Compare current-period counts against the previous period at a glance.
  • Monitor churn: Detect increases or decreases in churn by observing changes in the curve.

Key details

The Subscribers tab in Recurly Commerce Analytics provides data around the number of subscribers you have during a specific period of time as compared to a previous period. This view shows how churn has changed over time.