Settings
A central hub to configure your account settings—manage payment retries with dunning and switch your Commerce plan without leaving the app.
Overview
Required plan
This feature or setting is available to all customers on any Recurly Commerce subscription plan.
Definition
The Settings section of the Recurly Commerce app lets you fine-tune your dunning (payment retry) workflows and change your subscription tier—putting essential billing controls at your fingertips.
Key benefits
- Customizable dunning workflows: Define retry schedules, notifications, and end-of-dunning actions to keep revenue flowing.
- Instant plan updates: Upgrade or downgrade your Commerce plan directly in-app, with seamless billing through Shopify.
- Centralized configuration hub: Access all key billing and subscription settings from one place for faster, more efficient management.
Key details
- Dunning management: Configure how Recurly Commerce handles failed payments—set retry timing, retry count, and whether to pause or cancel contracts after dunning completes. Learn more: Dunning management in Recurly Commerce
- Change plan: View your current Recurly Commerce tier and switch plans to unlock Pro- or Enterprise-only features and support levels. Learn more: Change your Recurly Commerce plan
Updated about 9 hours ago