Overview

Prerequisites & limitations

• Requires Shopify shipping profiles to be properly configured under Settings → Shipping and delivery.
• If your Shopify profile already covers subscriptions, do not enable free shipping in Recurly Commerce to avoid rule conflicts.

Definition

Managing shipping profiles means using Shopify’s built-in shipping settings to determine which countries, order values, or quantities qualify for free shipping on subscription orders.

Key benefits

• Zero duplication of work: Use the same shipping profiles you’ve already set up in Shopify—no separate configuration in Recurly Commerce.
• Granular control: Specify countries, minimum purchase amounts, or quantity thresholds for free shipping on subscription renewals.
• Flexible application: Choose whether free shipping applies to every renewal or only the first N orders.

Key details

Viewing your Shopify shipping profiles

Recurly Commerce does not host shipping rules itself—it reads from Shopify. To view or edit your profiles:

1. In Shopify admin, go to Settings → Shipping and delivery.
2. Locate the profile you want to use for subscriptions.

Note: If a Shopify profile already applies to subscription orders, skip the free-shipping setup in Recurly Commerce to prevent overlapping rules.

Configuring free shipping in Recurly Commerce

1. In the Recurly Commerce app, navigate to Subscription Plans, then select Edit on your plan and scroll to Free Shipping.

2. Toggle Free Shipping on.

3. Set your parameters:

   • Countries: Which regions qualify.
   • Minimum order amount or quantity: The spend or item count threshold.
   • Applies to: Choose All renewals or First N orders only.

Note: Only enable if you need different shipping rules for subscriptions than your standard Shopify profile.