Launch

🚀 Getting Started

Welcome to Recurly Commerce

You've installed the app — now let's get your subscriptions live. Follow these 6 steps and you'll be up and running in no time.

6
Setup Steps
~60
Min to Launch
0
Code Required
🚀

You're Ready to Launch!

You've completed all the essential setup steps. Here's your final checklist before you go live.

🏁

Final Pre-Launch Checklist

Subscription plan published with correct products and frequencies
Storefront widget live and tested on product pages (desktop + mobile)
Customer Portal configured with self-service options and churn flow
Renewal reminder and failed payment notifications active
Email templates branded to match your store
Priority integration(s) connected and verified
Placed a test subscription order to verify end-to-end experience

📈 What to Focus On After Launch

📊

Monitor Your Analytics Dashboard

Check General Analytics and Subscription Analytics weekly. Watch your MRR, churn rate, and active subscriber count — these are your north-star metrics.

🔄

Review Failed Payment Reports

Passive churn from failed payments is the silent revenue killer. Review weekly and ensure your dunning (retry) settings are optimized.

💌

Survey Canceling Customers

Use your cancellation flow to collect feedback. The reasons customers cancel tell you exactly what to fix — whether it's price, frequency, or product fit.

🎯

Your 30-Day Goal

Focus on 3 things: (1) Get your first 10 subscribers. (2) Make sure every subscriber receives their renewal reminder on time. (3) Review your cancellation reasons and iterate on your churn prevention flow. Everything else comes second.

← Integrations 🎉 You're Done!