Overview

The User export lets administrators download a comprehensive report of every user with access to their Recurly site. The report includes each user's name, email address, access permissions, creation date, and assigned role — everything you need to audit and manage your team's access in one place.

Required plan

This feature is available to all merchants on an Elite Recurly plan with an Admin and Integrations role, or a role that includes Admin and Integrations permissions. To enable this feature on your Elite site, create a support request or contact your CSM. This export is also available as an optional add-on for customers on Recurly's Starter and Professional plans — reach out to Support or your CSM for more information.

Prerequisites and limitations

The User export only includes users who had and continue to have access during the selected date range. Deleted users are excluded from the report.

Filters

Use these filters to narrow down the users displayed in your export:

• Versions: Select the export version that best fits your needs. Versions are based on the changelog at the bottom of this page
• Export on: Defaults to the creation date and time of each user
• Time range: Defaults to yesterday, capturing all users created on that day in your site's default time zone

Exports table

Version changelog

Version 2

• Addition of user_role column