Overview: Recurly Engage
High-level architecture and integration overview of the Recurly Engage platform—SDKs, console, core processor, and supported third-party connectors.
Overview
Recurly Engage is an always-on, low-code platform that empowers business teams to deliver targeted in-app and web prompts, guides, and notifications—driving user actions they might not otherwise take. Use cases range from trial-to-paid conversions and feature adoption to churn prevention and cross-sell campaigns. Explore our Popular Use Cases.
Key benefits
- Rapid deployment: Launch prompts without engineering cycles, using tag managers or direct SDK integration.
- Real-time personalization: Dynamic segmentation and machine learning drive targeted messages to the right users at the right time.
- Seamless integration: Deep 1‑click connectors across billing, support, marketing, CRM, and analytics systems.
Key details
Client SDKs
Lightweight clients collect events and render prompts & guides across web and devices.
- Web: Install via Google Tag Manager, Tealium, or direct snippet.
- Mobile & TV: Native libraries for iOS, Android, Apple TV, Roku.
Management console (Pulse)
Central hub to configure applications, user traits, segments, prompts, guides, and integrations.
- Dashboards & Pipelines: Monitor account-wide metrics and dynamic user pipelines.
- Experiments: A/B test prompt variations and custom goals.
Stream data processor
Real-time engine segments incoming events into cohorts using rule-based or ML-driven logic. These segments feed prompt targeting and journey orchestration.

Recurly Engage Platform
Third-party integrations
Broad ecosystem of 1‑click connectors across business domains:
- Billing & Subscription: Recurly, Zuora, Stripe, Vindicia, Braintree, Piano
- Support & CRM: Zendesk, Freshdesk, Salesforce, ActiveCampaign, Braze, SendGrid, Segment
- Marketing Automation: Salesforce Marketing Cloud, Iterable, Adobe Campaign
- E‑commerce: Shopify, Cleeng, Chargify
- Analytics: Google Analytics, Amplitude, Mixpanel, mParticle, Heap, Adobe Analytics
Leverage these integrations to sync user data, trigger 1‑click actions, and report prompt events—seamlessly embedding Recurly Engage into your tech stack.
Unlock the Standalone Benefits of Recurly Engage
Ready to uplevel your subscriber lifecycle engagement? Reach out to [email protected] for detailed pricing. Our team of experts will evaluate your specific use cases and see if the Recurly Engage platform is a fit. Harness the power of our Standalone features to unlock acquisition, engagement, retention, upsells, cross sells and more for your entire subscriber base.
Updated about 5 hours ago