Vindicia
Guide to configuring the Vindicia connector in Recurly Engage—setup, data sync, and subscription actions.
Overview
Required plan
This feature or setting is available to all customers on any Recurly Engage subscription plan.
Prerequisites & limitations
- Company or App Administrator permissions in Recurly Engage.
- A Vindicia account with REST API credentials.
Definition
The Vindicia connector imports subscription and account traits from Vindicia and provides 1-Click actions—replace products, add campaigns, and add products—within your prompts.
Key benefits
- Seamless subscription updates: Swap or add products in user subscriptions without backend calls.
- Promotional management: Attach campaigns (e.g., free trials, discounts) to active subscriptions.
- Automated data sync: Keep Recurly Engage updated with the latest billing and campaign data.
Key details
Required settings
Under Settings > Connectors, enter your Vindicia API credentials:
- API Username
- API Password
Data integration
- Vindicia billing traits and account data ingest automatically upon connector activation.
- Products and campaigns synchronize periodically to remain current.
- User records in Recurly Engage must include
vindicia_subscription_idorvindicia_account_idtraits to enable action targeting.
Supported actions
Use these actions within your prompt configurations to manage Vindicia subscriptions:
| Action | Description | User Dependencies | Additional Instructions |
|---|---|---|---|
| Replace product | Replace a product in the user’s subscription with another | vindicia_subscription_id or vindicia_account_id | Select the new Product(s) from the dropdown |
| Add campaign | Attach a campaign (promo/trial) to the existing subscription | vindicia_subscription_id or vindicia_account_id | Select the Campaign from the dropdown |
| Add product | Add an additional product to the user’s subscription | vindicia_subscription_id or vindicia_account_id | Select the Product from the dropdown |
Updated about 8 hours ago