Vindicia

Guide to configuring the Vindicia connector in Recurly Engage—setup, data sync, and subscription actions.

Overview

Required plan

This feature or setting is available to all customers on any Recurly Engage subscription plan.

Prerequisites & limitations

  • Company or App Administrator permissions in Recurly Engage.
  • A Vindicia account with REST API credentials.

Definition

The Vindicia connector imports subscription and account traits from Vindicia and provides 1-Click actions—replace products, add campaigns, and add products—within your prompts.

Key benefits

  • Seamless subscription updates: Swap or add products in user subscriptions without backend calls.
  • Promotional management: Attach campaigns (e.g., free trials, discounts) to active subscriptions.
  • Automated data sync: Keep Recurly Engage updated with the latest billing and campaign data.

Key details

Required settings

Under Settings > Connectors, enter your Vindicia API credentials:

  • API Username
  • API Password

Data integration

  • Vindicia billing traits and account data ingest automatically upon connector activation.
  • Products and campaigns synchronize periodically to remain current.
  • User records in Recurly Engage must include vindicia_subscription_id or vindicia_account_id traits to enable action targeting.

Supported actions

Use these actions within your prompt configurations to manage Vindicia subscriptions:

ActionDescriptionUser DependenciesAdditional Instructions
Replace productReplace a product in the user’s subscription with anothervindicia_subscription_id or vindicia_account_idSelect the new Product(s) from the dropdown
Add campaignAttach a campaign (promo/trial) to the existing subscriptionvindicia_subscription_id or vindicia_account_idSelect the Campaign from the dropdown
Add productAdd an additional product to the user’s subscriptionvindicia_subscription_id or vindicia_account_idSelect the Product from the dropdown