Overview

Naviga Subscribe is a common backend for news and publishing customers. With Naviga Subscribe version 3.13+ and NCS Circ 2018.5 SP1, Recurly Engage can utilize 1-Click actions to manage subscriptions directly from prompts.

Required plan

This feature or setting is available to all customers on any Recurly Engage subscription plan.

Prerequisites & limitations

Company or App Administrator permissions in Recurly Engage.
Your environment must run Naviga Subscribe v3.13 or later and NCS Circ 2018.5 SP1+.

Definition

The Naviga connector integrates Recurly Engage with the Naviga Subscribe API to check subscription status, create, start, or end subscriptions via prompts.

Key benefits

Streamlined workflows: Trigger subscription checks and lifecycle actions without leaving your app.
Seamless integration: Use Naviga’s existing subscription backend for real-time updates.
User-centric prompts: Personalize prompts based on subscription state.

Key details

Supported actions

Use these actions within prompt configurations (accept, secondary accept, etc.) to drive Naviga workflows:

Action	Description	API Method
Check Subscription	Verify if a user has an active subscription	`GET /subscribe/v1/subscription/status?userId=<USER_ID>`
Create Subscription	Create a new subscription for a user	`POST /subscribe/v1/subscription`
Start Subscription	Activate a pending subscription	`POST /subscribe/v1/subscription/{subscriptionId}/activate`
End Subscription	Cancel or end an active subscription	`POST /subscribe/v1/subscription/{subscriptionId}/cancel`

These actions leverage the Naviga Subscribe API. Reach out to your Customer Success Manager for partnership details and advanced integration options.