More uses

Additional use cases for Recurly Engage, showcasing diverse prompt strategies across lifecycle stages.

Overview

This page presents thirty-one example scenarios where Recurly Engage prompts can be applied—from retention offers to feature discovery and registration drives.

Prerequisites & limitations

  • You must have Company, App Administrator, or App Member permissions in Recurly Engage.

Definition

More uses highlights a broad spectrum of prompt-driven interventions—beyond core use cases—to inspire creative implementations and accelerate time-to-value.

Key benefits

  • Diverse inspiration: Over 30 real-world scenarios to spark new prompt ideas.
  • Lifecycle coverage: Examples span acquisition, engagement, upsell, retention, VIP, and registration.
  • Quick deployment: Copy and adapt proven patterns to your own workflows.

Key details

Use Case

Type

1

Show an offer proportional to LTV when user clicks on ‘Cancel’

Cancel Save

2

Show an offer proportional to LTV to anxious users

Retention

3

Show cart item inline on home screen, nav bar after 2 minutes

Abandon Cart

4

Show add-on bundle to user’s plan inline on home screen

Upsell

5

Show next plan tier inline to member with increasing consumption on home page

Upsell

6

Show next month $0.99 offer to member with decreasing consumption on account page

Retention

7

Show fewer ads to day zero users

VIP

8

Show exclusive content menu item to high LTV users

VIP

9

Show inline annual plan offer on account page to monthly member with 4+ months

Upsell

10

Add user who declines an in-app offer to an email drip campaign

Abandon Cart

11

Use past episodic viewing to popup 1-click playback of next episode

Engagement

12

Ask anonymous user for mobile # to receive alert for favorite item update

Registration

13

Ask anonymous user for email to notify when favorite item is updated

Registration

14

Guidance to user with rebill fail or card expiring to update billing

Win back

15

Popup seasonal offer based on LTV

Engagement

16

Show offer popup to user with an expired trial (vary offers depending on user activity level)

Acquisition

17

Promote content and features based on time of day or day of week

Engagement

18

Show video personalization on main landing page with built-in CTA

Acquisition

19

On the Payment page, if the customer lingers >2 mins, show an offer to test conversion

Retention

20

Prompt for sign up when user repeatedly clicks on premium feature

Registration

21

On adding to watch list, request that the user sign up for new and regular users

Registration

22

On user video pause, show an offer to sign up to users with increasing usage

Registration

23

Ask anonymous heavy user for email to receive exclusive access

Registration

24

Ask anonymous heavy user for mobile to receive exclusive access via SMS

Registration

25

Announcements

Engagement

26

Extend trial if user has shown little activity so far

Conversion

27

Promote mobile app (via SMS with link) for mobile-first activities

Engagement

28

Inline guidance of premium features and content to user who turns off auto-renew

Retention

29

Badge updated content thumbnails that have been previously consumed by the user

Engagement

30

Seasonal campaigns

Engagement

31

Personalized feature discovery based on features used and not used

Engagement