Accessibility
Accessibility compliance guidelines for Recurly Engage prompts, aligned with WCAG standards.
Overview
Recurly Engage prompts are designed to meet key aspects of the Web Content Accessibility Guidelines (WCAG), ensuring that all users—including those using assistive technologies—can perceive, operate, and understand prompt content.
Definition
The Accessibility section outlines how Recurly Engage implements WCAG principles—Perceivable, Operable, Understandable, and Robust—within prompt designs and interactions.
Key benefits
- Screen reader compatibility: All prompt text is rendered as live text, not images.
- Keyboard navigation: Prompts and buttons fully support keyboard focus and actions.
- Non-flashing content: Default designs avoid flashing that could trigger seizures.
Key details
Recurly Engage monitors and implements the following WCAG guidelines for prompt components. Contact your Customer Success Manager for help integrating prompts into an already WCAG-compliant site.
Perceivable
Text alternatives
All prompt text is rendered as HTML text (not composited into images), ensuring compatibility with screen readers. Background images used for styling may include an optional text alternative.
Time-based media
Not applicable to prompt interactions.
Adaptable
Not applicable for standard prompt configurations.
Distinguishable
Designers can customize colors, contrast, and spacing in the prompt editor to meet visual clarity requirements.
Operable
Keyboard accessible
All buttons and interactive elements support keyboard focus, activation via Enter/Space, and logical tab order. Custom HTML/CSS modifications may be applied for non-standard elements.
Enough time
Prompts with timers can be configured to allow sufficient time for users to read and interact, and timers may be paused or extended.
Seizures
Default prompt designs do not include rapid flashing or animations that could induce seizures.
Navigable
Prompts integrate into existing page layouts without disrupting global navigation. Designers can adjust focus behavior to ensure a logical flow.
Understandable
Readable
Prompt text is fully customizable via the console, allowing clear, plain-language messaging.
Predictable
Prompt interactions do not cause unexpected context changes. Designers should ensure any custom behaviors align with page-level consistency guidelines.
Input assistance
If a prompt collects user input (e.g., survey responses), error messages appear inline and are cleared when input is corrected.
Robust
Compatible
Recurly Engage prompts use standard, well-formed HTML elements. Custom HTML/CSS must also adhere to best practices to maintain accessibility compliance.
Updated about 8 hours ago