Zones are the named spots in your app or website where Recurly Engage shows prompts. Watch the video to see how to create a horizontal zone — the steps for vertical, tile, and text zones are exactly the same.

Available on all Recurly Engage plans

1Definition 2Key benefits 3Key details

Prerequisites

You must have Company or App Administrator permissions in Engage.

Definition

A zone is a named placeholder in your application or website where Engage can insert prompts or perform invisible actions. Zones blend into your UI to guide users, display promotional content, or trigger behaviors such as hiding ads for VIP users.

Key benefits

Flexible placement Define zones anywhere in your layout — top banners, sidebars, tiles, or inline sections.

Multiple modes Render text-only, display items, or invisible actions without user-facing UI.

Dynamic targeting Combine with segments, triggers, and limits to serve context-sensitive content.

Key details

You can deliver one or more prompt items into a zone. When multiple items are present, you can choose Stack, List, or Slider display modes.

Create a zone

Go to Settings > Zones > New Zone.

Define the zone

In this example, the zone lives on the home page in the top banner section. Use a single identifier with no spaces. You can add multiple prompts to the zone.

Once your zone is created, any inline prompts assigned to it render in the placement you’ve defined.