Shopify

Configuration guide for the Shopify connector in Recurly Engage—setup, supported actions, and usage steps.

The Shopify integration lets Recurly Engage web prompts add items to a cart, redirect users to Shopify pages, and apply discount codes on your Shopify storefront.
Available on all Recurly Engage subscription plans

Prerequisites

  • You must have Company or App Administrator permissions in Recurly Engage.
  • Your site must be hosted on Shopify with the storefront API enabled.

Definition

The Shopify connector enables web prompts to interact with your Shopify storefront, including adding items to carts, redirecting to product or checkout pages, and applying discount codes.

Key benefits

Streamlined purchase flows Let users add products or apply discounts without leaving your prompt.
Increased conversions Reduce friction by embedding cart actions directly in your engagement messages.
Flexible redirects Guide users to specific Shopify pages (collections, products, or checkout) with a single click.

Key details

Required settings

Under Settings > Connectors > Shopify, provide:

  • Shop URL: Your Shopify store domain (for example, your-store.myshopify.com).

Supported actions

Use the following actions within web prompts to drive ecommerce interactions:

ActionDescriptionUser dependenciesAdditional instructions
Add to cartAdd one or more items to the existing cartNoneSpecify SKU(s) and quantity
RedirectNavigate the user to a Shopify URLNoneEnter the target URL (product, checkout, etc.)
Add DiscountApply a discount code to the existing cartNoneProvide the discount code

Configure a Shopify action

1

Open website actions

In Recurly Engage, go to Settings → Actions → Website Actions.

2

Add an action

Scroll to the Shopify section and select Add Action.

3

Select the action type

Select your desired action type (for example, Add to cart).

4

Configure the action details

Configure the details for the action type you selected.

  • Add to cart: Enter SKU(s) and quantity for each item.
  • Redirect: Provide the Shopify URL to navigate users to.
  • Add Discount: Input the discount code to apply.
5

Save the action

Save the action.

6

Attach it to a prompt

Attach this action to any Web prompt under the Actions panel.

Once the prompt is published, users who interact with it can add items to their cart, get redirected to a Shopify page, or apply a discount code, all directly from your engagement messages.


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