Apple

Guide to configuring Apple Push Notification Service (APNs) credentials in Recurly Engage for push prompts.

The Apple integration lets Recurly Engage send push notifications to iOS and tvOS devices through the Apple Push Notification service (APNs).
Available on all Recurly Engage subscription plans

Prerequisites

  • You must have Company or App Administrator permissions in Recurly Engage.
  • Your app must integrate the Recurly Engage software development kit (SDK) on the target platform.

Limitations

  • Supported on Android devices and web browsers with FCM support.

Definition

The APNs connector ingests your Apple Push credentials (Bundle ID, Team ID, Token Key, and Key ID), so Recurly Engage can authenticate and send push notifications through APNs.

Key benefits

Native iOS delivery Reach iPhone, iPad, and Apple TV clients with rich notifications.
Secure token-based authentication Use modern JSON Web Token (JWT) keys to avoid expired certificates.
Centralized management Store and rotate your APNs keys within Recurly Engage.

Key details

Required information

Provide the following under Settings > Push Credentials in Recurly Engage:

  • APNs Bundle ID: Your app's Bundle Identifier.
  • APNs Team ID: Your Apple Developer Team Identifier.
  • APNs Token Key: The private key file (.p8) generated in Apple Developer.
  • APNs Token Key ID: The Key ID associated with your .p8 file.

Get your APNs credentials

1

Log in to the Apple Developer Console

Log in to the Apple Developer Console.

2

Find your Bundle ID

Go to Certificates, Identifiers & Profiles → Identifiers, select your app, and note the Bundle ID.

3

Find your Team ID

Under Membership (top-right avatar → Membership), locate your Team ID.

4

Create a token key and get the Key ID

Navigate to Certificates, Identifiers & Profiles → Keys, and select

to create a new key with Apple Push Notification service (APNs) enabled.

  • Give your key a name.
  • After creation, download the .p8 file.
  • Record the Key ID (displayed next to your key name).

Once you've imported the credentials, toggle your APNs credentials to Active in Recurly Engage to begin sending push prompts to iOS and tvOS users.



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