Sendgrid

Connect Recurly Engage to SendGrid for dynamic emails and list management

Overview

The SendGrid integration lets you send dynamic template emails and manage subscriber lists directly from Recurly Engage prompts—no custom code required.

Required plan

This feature is available to all customers on any Recurly Engage subscription plan.

Definition

The SendGrid connector uses your SendGrid API key to perform two core actions—sending dynamic template emails to users and adding users to SendGrid contact lists—whenever they interact with a prompt in Recurly Engage.

Key benefits

  • On-brand communications: Leverage your SendGrid dynamic templates for polished, consistent emails.
  • Automated list management: Instantly add engaged users to segmented SendGrid lists.
  • Single-pane setup: Configure credentials and actions entirely within the Recurly Engage console.

Key details

Required settings

Under Settings → Connectors → SendGrid, provide:

Supported actions

Use these actions within prompt configurations to drive SendGrid workflows:

ActionDescriptionUser DependenciesAdditional InstructionsForm Inputs
Send dynamic template emailSends a selected dynamic template to the useremail_address (optional)Select your SendGrid dynamic template on the prompt editor. Templates must be pre-configured in SendGrid.optional
Add user to listAdds the user to a specified SendGrid listemail_addressChoose the target SendGrid list on the prompt editor. Lists must be created in SendGrid ahead of time.n/a

Additional information

Learn more about SendGrid lists in the official docs: SendGrid Lists API Reference