Test users let you preview prompts in production before your real audience sees them. Recurly Engage creates a Test Users segment for every app, and you decide which user IDs belong to it.

Available on all Recurly Engage plans

1Definition 2Key benefits 3Set up test users 4Preview with Live Preview

Prerequisites

You must have Company or App Administrator permissions in Engage.

Definition

The Test Users segment is an automatically provisioned group that lets you restrict prompt visibility to a curated list of user IDs for quality assurance (QA) and preview purposes.

Key benefits

Safe testing environment Preview prompts in production without impacting all users.

Rapid iteration Validate creative, triggers, and actions with a controlled audience.

Granular control Whitelist or remove specific test accounts on demand.

Set up test users

Engage automatically creates a Test Users segment for each app when you create it. To choose which users belong to this segment:

Open Test Users

Go to Settings > Users > Test Users.

Enter a User ID

Enter the User ID of a test account. User IDs can be long alphanumeric or globally unique identifier (GUID) strings, so make sure you copy the exact value from your source system.