Recurly Engage integrates with a variety of Customer Relationship Management (CRM), marketing automation, and support platforms. Use them to synchronize user data, trigger campaigns, and manage contacts and tickets directly from in-app or web prompts.

Available on all Recurly plans

1Definition 2Key details

Definition

CRM integrations are prebuilt connectors between Recurly Engage and external CRM, marketing, and support platforms.

With CRM integrations, you can:

Synchronize user profiles and traits with external CRM or marketing platforms.
Send email, SMS, or in-app messaging workflows based on prompt interactions.
Automate support ticket creation and management in helpdesk systems.

Key details

Select an integration to see its setup details.

ActiveCampaign

Add or update contacts, subscribe users to lists, and enroll users in automations.

Adobe

Stream prompt events into Experience Platform, trigger Journey Optimizer actions, and send web events to Analytics.

Iterable

Sync user events and trigger Iterable campaigns directly from prompts.

Naviga

Check subscription status and manage subscriptions for news and publishing platforms through the Naviga Subscribe API.

Freshdesk

Create and bulk-update support tickets and manage contacts in Zendesk Support.

Salesforce

Integrate with Support Cloud for case management and Marketing Cloud for email sends and subscriber lists.

Segment

Ingest Segment events (Page, Screen, and Track) as usage traits for real-time targeting.

Hightouch

Sync customer data from your data warehouse to Recurly Engage through a Hightouch HTTP Request destination and the Ingest API.

Braze

Create or update user records and aliases in Braze for personalized engagement campaigns.

SendGrid

Send dynamic templated emails and manage mailing lists through prompts.

Zendesk

Automate ticket creation, bulk ticket updates, and user suspension and restoration in Zendesk Support.