Segment traffic split

A guide on Recurly Engage's traffic splitting feature. It explains how to A/B test different prompt experiences, like modals and banners, to optimize performance and conversion rates.

Overview

Recurly Engage now offers advanced traffic splitting functionality, empowering you to effectively A/B test different prompt experiences. This new feature allows you to distribute a segment's traffic across various prompts, enabling direct comparison of performance between different formats like a modal and an inline banner. Unlike our experiments feature that runs in the app, this one allows you to test across different types.

Key benefits

  • Data-Driven Decisions: Move beyond guesswork by directly comparing how different prompt types engage your audience. This helps you make informed choices that drive the best results.
  • Direct Comparison: Previously, you could only test variations within a single prompt. Now, you can directly compare fundamentally different experiences (e.g., a modal vs. a banner) to see which one performs better.
  • Maximize Conversions: Easily collect performance data and use it to maximize your conversions. For example, you can configure a campaign to show a modal to the first 30% of your target segment and an inline banner to the remaining 70%, then analyze which experience drives higher engagement.
  • Control: Use it to set a control group by avoiding a percent of users who are never targeted within a segment.

Key details

Steps to implement a segment traffic split.

  1. Ensure you are an active member of Recurly Engage. If not, book a demo today !
  2. Go to the Segments section in Pulse, the Recurly Engage management console.
  3. Select the segment type you’d like to split.
  1. In the segment detail view, you should see all of the Prompts where the selected segment are active. Select the Assign Traffic button on the prompt.
  1. For the selected prompt, set the segmentation split amount. Once a user is assigned to a group, they will always remain in that group based on a bucketing methodology. Repeat this step for the second prompt you want to segment.

    Set the segmentation split amount for each prompt type.

Example:

For the first group, set the split to 0-50.

For the second group, set the split to 51-100.