Users
Overview of the Users settings section in Recurly Engage, covering account access and user management tools.
The Users settings section brings together every tool for managing who can access your Pulse app, previewing prompts in production, troubleshooting individual users, and enforcing global exposure limits.
Available on all Recurly Engage plans
Prerequisites
- You must have Company or App Administrator permissions in Recurly Engage.
Definition
The Users section groups four management tools — Pulse users, Test users, User lookup, and Global limits — in a single area for configuration and support.
Key benefits
Centralized access control
Manage all user-related settings from one interface.
Efficient QA workflows
Quickly whitelist, look up, or emulate users for quality assurance (QA) without leaving the dashboard.
Consistent user experience
Apply global limits and holdouts to ensure controlled prompt exposure across your entire audience.
Key details
Pulse users
Manage team permissions and invite new members.
Test users
Whitelist specific accounts to preview prompts in production.
User lookup
Troubleshoot individual accounts by viewing traits, segments, and eligible prompts.
Global limits
Control overall prompt exposure using global holdout percentage, impression limits, and frequency caps.
Updated 12 days ago
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