More uses
Additional use cases for Recurly Engage, showcasing diverse prompt strategies across lifecycle stages.
This page presents 31 example scenarios where Recurly Engage prompts can be applied — from retention offers to feature discovery and registration drives.
Available on all Recurly plans
Prerequisites
- You must have Company, App Administrator, or App Member permissions in Recurly Engage.
Definition
More uses highlights a broad range of prompt-driven interventions beyond the core use cases, to inspire creative implementations and accelerate time-to-value.
Key benefits
Diverse inspiration
Over 30 real-world scenarios to spark new prompt ideas.
Lifecycle coverage
Examples span acquisition, engagement, upsell, retention, VIP, and registration.
Quick deployment
Copy and adapt proven patterns to your own workflows.
Key details
| Use case | Type | |
| 1 | Show an offer proportional to LTV when a user clicks Cancel | Cancel Save |
| 2 | Show an offer proportional to LTV to anxious users | Retention |
| 3 | Show the cart item inline on the home screen, then in the nav bar after 2 minutes | Abandon Cart |
| 4 | Show an add-on bundle for the user's plan inline on the home screen | Upsell |
| 5 | Show the next plan tier inline to a member with increasing consumption, on the home page | Upsell |
| 6 | Show a next-month $0.99 offer to a member with decreasing consumption, on the account page | Retention |
| 7 | Show fewer ads to day-zero users | VIP |
| 8 | Show an exclusive content menu item to high-LTV users | VIP |
| 9 | Show an inline annual plan offer on the account page to a monthly member with 4+ months of tenure | Upsell |
| 10 | Add a user who declines an in-app offer to an email drip campaign | Abandon Cart |
| 11 | Use past episodic viewing to pop up 1-click playback of the next episode | Engagement |
| 12 | Ask an anonymous user for a mobile number to receive an alert when a favorite item is updated | Registration |
| 13 | Ask an anonymous user for an email to be notified when a favorite item is updated | Registration |
| 14 | Guide a user with a failed rebill or expiring card to update billing | Win back |
| 15 | Pop up a seasonal offer based on LTV | Engagement |
| 16 | Show an offer popup to a user with an expired trial, varying the offer by activity level | Acquisition |
| 17 | Promote content and features based on time of day or day of week | Engagement |
| 18 | Show video personalization on the main landing page with a built-in CTA | Acquisition |
| 19 | On the Payment page, if the customer lingers more than 2 minutes, show an offer to test conversion | Retention |
| 20 | Prompt for sign-up when a user repeatedly clicks a premium feature | Registration |
| 21 | When a user adds to their watch list, ask them to sign up for new and regular updates | Registration |
| 22 | On video pause, show a sign-up offer to users with increasing usage | Registration |
| 23 | Ask an anonymous heavy user for an email in exchange for exclusive access | Registration |
| 24 | Ask an anonymous heavy user for a mobile number in exchange for exclusive access via SMS | Registration |
| 25 | Announcements | Engagement |
| 26 | Extend a trial if the user has shown little activity so far | Conversion |
| 27 | Promote the mobile app via SMS with a link, for mobile-first activities | Engagement |
| 28 | Inline guidance of premium features and content to a user who turns off auto-renew | Retention |
| 29 | Badge updated content thumbnails that have been previously consumed by the user | Engagement |
| 30 | Seasonal campaigns | Engagement |
| 31 | Personalized feature discovery based on features used and not used | Engagement |
Updated 10 days ago
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