More uses

Additional use cases for Recurly Engage, showcasing diverse prompt strategies across lifecycle stages.

This page presents 31 example scenarios where Recurly Engage prompts can be applied — from retention offers to feature discovery and registration drives.
Available on all Recurly plans

Prerequisites

  • You must have Company, App Administrator, or App Member permissions in Recurly Engage.

Definition

More uses highlights a broad range of prompt-driven interventions beyond the core use cases, to inspire creative implementations and accelerate time-to-value.

Key benefits

Diverse inspiration Over 30 real-world scenarios to spark new prompt ideas.
Lifecycle coverage Examples span acquisition, engagement, upsell, retention, VIP, and registration.
Quick deployment Copy and adapt proven patterns to your own workflows.

Key details

Use caseType
1Show an offer proportional to LTV when a user clicks CancelCancel Save
2Show an offer proportional to LTV to anxious usersRetention
3Show the cart item inline on the home screen, then in the nav bar after 2 minutesAbandon Cart
4Show an add-on bundle for the user's plan inline on the home screenUpsell
5Show the next plan tier inline to a member with increasing consumption, on the home pageUpsell
6Show a next-month $0.99 offer to a member with decreasing consumption, on the account pageRetention
7Show fewer ads to day-zero usersVIP
8Show an exclusive content menu item to high-LTV usersVIP
9Show an inline annual plan offer on the account page to a monthly member with 4+ months of tenureUpsell
10Add a user who declines an in-app offer to an email drip campaignAbandon Cart
11Use past episodic viewing to pop up 1-click playback of the next episodeEngagement
12Ask an anonymous user for a mobile number to receive an alert when a favorite item is updatedRegistration
13Ask an anonymous user for an email to be notified when a favorite item is updatedRegistration
14Guide a user with a failed rebill or expiring card to update billingWin back
15Pop up a seasonal offer based on LTVEngagement
16Show an offer popup to a user with an expired trial, varying the offer by activity levelAcquisition
17Promote content and features based on time of day or day of weekEngagement
18Show video personalization on the main landing page with a built-in CTAAcquisition
19On the Payment page, if the customer lingers more than 2 minutes, show an offer to test conversionRetention
20Prompt for sign-up when a user repeatedly clicks a premium featureRegistration
21When a user adds to their watch list, ask them to sign up for new and regular updatesRegistration
22On video pause, show a sign-up offer to users with increasing usageRegistration
23Ask an anonymous heavy user for an email in exchange for exclusive accessRegistration
24Ask an anonymous heavy user for a mobile number in exchange for exclusive access via SMSRegistration
25AnnouncementsEngagement
26Extend a trial if the user has shown little activity so farConversion
27Promote the mobile app via SMS with a link, for mobile-first activitiesEngagement
28Inline guidance of premium features and content to a user who turns off auto-renewRetention
29Badge updated content thumbnails that have been previously consumed by the userEngagement
30Seasonal campaignsEngagement
31Personalized feature discovery based on features used and not usedEngagement

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