Overview

Required plan

This feature or setting is available to all customers on any Recurly Engage subscription plan.

Prerequisites & limitations

Node.js >= 14

ReadMe CLI installed

Not supported on IE11

Requires internet connection

Definition

The Vindicia connector imports subscription and account traits from Vindicia and provides 1-Click actions—replace products, add campaigns, and add products—within your prompts.

Key benefits

Seamless subscription updates: Swap or add products in user subscriptions without backend calls.
Promotional management: Attach campaigns (e.g., free trials, discounts) to active subscriptions.
Automated data sync: Keep Recurly Engage updated with the latest billing and campaign data.

Key details

Required settings

Under Settings > Connectors, enter your Vindicia API credentials:

API Username
API Password

Data integration

Vindicia billing traits and account data ingest automatically upon connector activation.
Products and campaigns synchronize periodically to remain current.
User records in Recurly Engage must include vindicia_subscription_id or vindicia_account_id traits to enable action targeting.

Supported actions

Use these actions within your prompt configurations to manage Vindicia subscriptions:

Action	Description	User Dependencies	Additional Instructions
Replace product	Replace a product in the user’s subscription with another	`vindicia_subscription_id` or `vindicia_account_id`	Select the new Product(s) from the dropdown
Add campaign	Attach a campaign (promo/trial) to the existing subscription	`vindicia_subscription_id` or `vindicia_account_id`	Select the Campaign from the dropdown
Add product	Add an additional product to the user’s subscription	`vindicia_subscription_id` or `vindicia_account_id`	Select the Product from the dropdown