Naviga
Overview
Naviga Subscribe is a common backend for news and publishing customers. With Naviga Subscribe version 3.13+ and NCS Circ 2018.5 SP1, Recurly Engage can utilize 1-Click actions to manage subscriptions directly from prompts.
Required plan
This feature or setting is available to all customers on any Recurly Engage subscription plan.
Prerequisites & limitations
Node.js >= 14
ReadMe CLI installed
Not supported on IE11
Requires internet connection
Definition
The Naviga connector integrates Recurly Engage with the Naviga Subscribe API to check subscription status, create, start, or end subscriptions via prompts.
Key benefits
- Streamlined workflows: Trigger subscription checks and lifecycle actions without leaving your app.
- Seamless integration: Use Naviga’s existing subscription backend for real-time updates.
- User-centric prompts: Personalize prompts based on subscription state.
Key details
Supported actions
Use these actions within prompt configurations (accept, secondary accept, etc.) to drive Naviga workflows:
| Action | Description | API Method |
|---|---|---|
| Check Subscription | Verify if a user has an active subscription | GET /subscribe/v1/subscription/status?userId=<USER_ID> |
| Create Subscription | Create a new subscription for a user | POST /subscribe/v1/subscription |
| Start Subscription | Activate a pending subscription | POST /subscribe/v1/subscription/{subscriptionId}/activate |
| End Subscription | Cancel or end an active subscription | POST /subscribe/v1/subscription/{subscriptionId}/cancel |
| Upgrade/Downgrade Subscription | Upgrade or Downgrade an active subscription | POST /subscription/update/upgrade OR /subscription/update/downgrade |
These actions leverage the Naviga Subscribe API. Reach out to your Customer Success Manager for partnership details and advanced integration options.