Naviga

Configuration guide for the Naviga connector in Recurly Engage—setup and supported subscription actions for news and publishing platforms.

Naviga Subscribe is a common backend for news and publishing customers. With Naviga Subscribe version 3.13 or later and NCS Circ 2018.5 SP1 or later, Recurly Engage can run 1-Click actions to manage subscriptions directly from prompts.
Available on all Recurly Engage subscription plans

Prerequisites

  • You must have Company or App Administrator permissions in Recurly Engage.
  • Your environment must run Naviga Subscribe v3.13 or later and NCS Circ 2018.5 SP1+.

Definition

The Naviga connector integrates Recurly Engage with the Naviga Subscribe API, so you can check subscription status and create, start, or end subscriptions from prompts.

Key benefits

Streamlined workflows Trigger subscription checks and lifecycle actions without leaving your app.
Direct backend integration Use Naviga's existing subscription backend for real-time updates.
User-centric prompts Personalize prompts based on subscription state.

Key details

Supported actions

Use these actions within prompt configurations (such as Accept and Secondary Accept) to drive Naviga workflows:

ActionDescriptionAPI method
Check SubscriptionVerify if a user has an active subscriptionGET /subscribe/v1/subscription/status?userId=<USER_ID>
Create SubscriptionCreate a new subscription for a userPOST /subscribe/v1/subscription
Start SubscriptionActivate a pending subscriptionPOST /subscribe/v1/subscription/{subscriptionId}/activate
End SubscriptionCancel or end an active subscriptionPOST /subscribe/v1/subscription/{subscriptionId}/cancel
Upgrade/Downgrade SubscriptionUpgrade or downgrade an active subscriptionPOST /subscription/update/upgrade OR /subscription/update/downgrade

These actions use the Naviga Subscribe API. Contact your Customer Success Manager or [email protected] for partnership details and advanced integration options.



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