Overview

The Settings section of the Recurly Commerce app lets you fine-tune your dunning (payment retry) workflows and change your subscription tier—putting essential billing controls at your fingertips.

Key benefits

• Customizable dunning workflows: Define retry schedules, notifications, and end-of-dunning actions to keep revenue flowing.
• Instant plan updates: Upgrade or downgrade your Commerce plan directly in-app, with seamless billing through Shopify.
• Centralized configuration hub: Access all key billing and subscription settings from one place for faster, more efficient management.

Key details

• Dunning management: Configure how Recurly Commerce handles failed payments—set retry timing, retry count, and whether to pause or cancel contracts after dunning completes. Learn more: Dunning management in Recurly Commerce
• Change plan: View your current Recurly Commerce tier and switch plans to unlock Pro- or Enterprise-only features and support levels. Learn more: Change your Recurly Commerce plan