Braintree

Setup and action guide for the Braintree connector in Recurly Engage.

Overview

Required plan

This feature or setting is available to all customers on any Recurly Engage subscription plan.

Prerequisites & limitations

  • Company or App Administrator permissions in Recurly Engage.
  • Active Braintree account with access to the control panel to retrieve gateway credentials.

Definition

The Braintree connector syncs with your Braintree gateway using merchant credentials to trigger subscription management actions directly from prompts.

Key benefits

  • Seamless payment workflows: Subscribe users to plans or apply discounts without redirecting them.
  • Secure integrations: Use official Braintree API keys for authentication.
  • Customizable prompts: Offer in-context subscription options and promotions.

Key details

Required settings

Under Settings > Connectors, provide:

  • Merchant ID
  • Public key
  • Secret key

Supported actions

Use these connector actions within your prompts to manage subscriptions:

ActionDescriptionUser DependenciesAdditional Instructions
Subscribe PlanSubscribe the user to a specific planbraintree_id or email_addressSelect a plan from the dropdown
Add DiscountApply a discount to a user’s subscriptionbraintree_id or email_addressSelect a discount code from the dropdown

Additional resources

Learn more about retrieving your Braintree credentials here: Braintree API keys.