Dec 16

Recurly Engage

Low

Optimization of real-time webhooks, ensuring that custom goals are recorded without timing discrepancies.

Dec 9

Data Exports

Low

Two new data exports will be available for both adhoc and automated reporting.

Products Catalog export - provides a detailed list of all product offerings, add-ons and items, whether active or inactive. Subscriptions - Pending changes export - reports on all active subscriptions with a pending change that will be applied at the next renewal or future date. This includes changes to the plan, price, or quantity.

Dec 9

Ebanx gateway

Medium

Additional improvements to retries including a small UI tweak and error code handling.

Dec 9

Stripe gateway

Medium

Fixes to stored payment method handling when the consumer is in India, as well as avoiding a rare return url for stored cards.

Dec 9

Recurly Engage

Medium

Enhanced Security & Access. Recurly Engage now supports HIPAA compliance and Okta sign-in, providing superior data protection and simplified access.

Dec 9

Recurly Engage

Low

Recurly webhook optimizations have been implemented for increased reliability and speed.

Dec 9

Recurly Engage

Low

Recurly Engage now offers One-Click actions with Recurly Commerce.

Dec 9

Recurly Engage & Recurly Compass

Low

30-day Sandbox provisioning for Recurly Engage is now available through the Recurly Compass assistant or the Recurly Engage Integrations page.

Dec 9

Subscriptions

Low

Proration can now be enabled when changing a subscription's bill date. An immediate credit and charge will be created. This can be accomplished in both the UI and v3 API.

Dec 2

Ebanx gateway

Medium

Added UPI Retries for UPI AutoPay renewals/subscriptions. UPI AutoPay retries will run the same day as the initial decline. Read more about the payment method and Ebanx gateway in our dedicated documentation.

Dec 2

Recurly Engage

Low

Enhanced Security & Access. Recurly Engage now supports HIPAA compliance and Okta sign-in, providing superior data protection and simplified access.

Dec

Recurly Engage

Low

Recurly webhook optimizations have been implemented for increased reliability and speed.

Dec 2

Ebanx gateway

Medium

Updated UPI AutoPay transaction requests (for renewals only) to occur within regulation time frames per RBI requirements. UPI AutoPay renewals will run between 12 AM and 7 AM IST. This does not apply to signup transactions.

Dec 2

Ebanx gateway

Low

Optimized handling of PIX Automatico and Mercado Pago retry scheduling and next charge dates.

Dec 2

Stripe gateway

Medium

Updated return customer requests (CIT, customer initiated) to the gateway in order to optimize 3DS requests from Stripe.

Sept 30

Adyen gateway

Low

Cash App Pay is now generally available to any Adyen merchant. You can learn about accepting Cash App in our dedicated documentation for Cash App and Adyen, respectively. Reach out to your Adyen contact to enable the method in your gateway prior to enabling at Recurly.

Sept 30

WorldPay gateway

Medium

We're enabling ACH Direct Debit processing through our WorldPay connection. Learn more about ACH on WorldPay in our dedicated documentation for the gateway.

Sept 30

Kount Fraud Management

Low

Minor updates to avoid duplicate requests to Kount in rare cases involving 3DS rejections on Adyen.

Sept 30

Recurly Revenue Recognition Advanced (RR managed) and Standalone

Medium

Addition of ‘delete functionality” in the Data Rule menu so that certain transactions (i.e.: free trials) are not included in reporting. This data will be soft deleted - meaning it will be recorded in Cost / Doc stage history tables as archived data but the transactions will not appear in the reporting. In addition there were configuration audit report fixes - enhanced endpoint to filter by entity names. Also Period ID column, Target ID column, and All periods filter were added to audit reports.

Sept 30

Recurly Revenue Recognition Standard and Advanced (RA managed)

Improvements to the date picker in the self onboarding dialog so that it opens to the correct period. Additionally, fixed the inverted mapping for credit event transactions (selecting Track saved as Yes, but loaded as Ignore). For users that do not have a RevRec role, the ‘Get Started’ button is no longer visible.

Sept 30

Email Templates

Low

Introducing 4 new email templates centered around Recurly's Pause functionality.

Sept 23

Recurly Engage

Low

New feature to allow export and download of experiment data.

Sept 23

Recurly Engage

Low

Minor update to scheduling logic and general UI enhancement for scheduling modal.

Sept 16

PayPal Complete

Low

Minor behind-the-scenes optimizations for PayPal Complete's Recurly.js implementation. No merchant or consumer-facing changes are expected.

Sept 16

Recurly Engage

Low

Minor visual update to traffic allocation for experimental prompts.

Sept 16

Revenue Recognition

Medium

*Reports now display descriptive names instead of technical codes for field values, consistent with the UI.

*Resolved issue where the order of segments changed after refresh; added order sequence to maintain original order.

*Dynamic UI totals will now be shown based on filters only when the entire dataset is fetched; previous behavior is retained otherwise.

*Fixed issue where creating an SSP configuration for the first time did not save properly; workaround via Copy is no longer required.

*Fixed issue where Range displayed “Range is not valid” even before selection in SSP configuration.

*Fixed Revenue Workbench issues:

*Audit tab now displays data when Primary book is selected. *Switching from Primary book to All no longer reverts back to Primary. *Applying VC through Workbench functions no longer results in an error after switching books.

Sept 9

Admin Users Export

Low

Updated from export to an explore style report with enhanced capabilities which allow for ad-hoc analysis, visualization of the data and downloadable into multiple file format types such as csv, txt, excel, etc.

Sept 9

Recurly Engage

Low

You can now extend the reset period days within your Prompt Guide Limits, giving you more flexibility in how you manage your campaigns.

Sept 9

Recurly Engage

Low

A new feature is available that enables live editing of Recurly Engage experiments. You can now directly edit various elements including variants, triggers and actions.

Sept 9

Stripe gateway

Medium

We are updating our API version to support Klarna Recurring Line Items for subscriptions. Klarna and Elements will run through the preview endpoint 2025-04-30.preview , while the rest of the ecosystem will run through the non-preview endpoint 2025-04-30.basil.

Sept 9

WorldPay gateway

Low

Minor updates to mandates and one time transactions for SEPA support.

Sept 2

FreedomPay gateway

Low

Minor updates to enable AVS and CVV checks on customer initiated transactions within Payment Settings.

Sept 2

Ebanx gateway + UPI AutoPay

Low

Updated subscription PUT validations via the V3 API to allow updates to subscriptions when using the UPI AutoPay payment method on Ebanx. This update will allow behaviors such as editing custom fields, among other things.

Sept 2

Stripe gateway

High

Updated the supported Stripe Client library underpinning calls to the gateway in preparation for version upgrades. No impact is expected.

Sept 2

WorldPay gateway

Low

WorldPay is now an allowable gateway within the Direct Debit retries UI within Payment Settings. If you are using WorldPay with SEPA Direct Debit, you can make use of automatic retries for payments rejected due to Insufficient Funds.

Aug 29

Revenue Recognition

Low

• Added deleted order lines to Order Stage History as archived data.
• Introduced Bundle Rule ID field in order lines for mapping.
• Extended Account Type table with 10 additional segment columns to support new segments.Added a data sync API check to update client indicators only when a job is set; revalidates before saving to prevent duplicate job updates.Implemented validation for VC date.
• Built the Workbench object and added a helper for tab switching.Added "Select All" button for Stage Area.
• Enabled book retention from the search page.
• Enhanced account type functionality by adding 10 new segments to account_type_c.
• Enhanced Standalone Selling Price (SSP) with multiple fixes, including criteria handling for "Approved" status, Compliance Pct corrections, SSP group item download and contract link, support for BundleRuleID/BundleParentID in criteria, editable Parent Identifier in new lines, and a fix for the Format ID unit test.

Aug 26

Recurly Engage

Low

Minor updates to segment data CSV exports to better handle special characters in titles.

Aug 26

Recurly Engage

Low

Enhance experiment window user experience by preventing auto-close on save.

Aug 26

PayPal Complete gateway

Medium

We are updating our currency support to include BRL, CNY, HDK, ILS, MXN, and THB to enable more processing opportunities for merchants. We will also be making minor tweaks to onboarding in Recurly Admin to allow merchants in several other countries to view PayPal Complete and onboarding without regional warnings. To learn more about PayPal Complete, visit our dedicated documentation.

Aug 26

v3 API

Low

Adding a new optional proration setting to several v3 endpoints.

Aug 26

Stripe gateway

Medium

We will be adding support for Indian e-mandates to support recurring processing for credit cards. This will enable Merchants who wish to expand into India with subscriptions the ability to stay compliant with RBI mandates. For more information on Stripe, please see our dedicated documentation. Our RBI mandate documentation will be updated after release with new support details.

Aug 20

Kount Fraud Management

Low

Updated to account code handling to avoid errors in rare cases. To learn more about Kount Fraud Management, visit our dedicated documentation.

Aug 20

PayPal Complete gateway

Medium

If PayPal (the digital wallet) is the primary payment method for a subscription and the PayPal subscription agreement is cancelled by the subscriber within their PayPal app or otherwise outside of Recurly, Recurly will now cancel that related subscription.

Aug 19

Revenue Recognition

Medium

*Added display of the Initial Financial Open Period to the Revenue Settings page. *Synced RevRec activation email timing with site activation to prevent premature sends. Introduced enabled_email_sent_at to track email dispatch after data sync, updated cron to handle unsent emails, and modified the Snappy Activate Site endpoint to respect sync status. *Fixed overlap issue where the Recurly Resources button on the Home page covered the wizard when opened. *Auto Period Close and Period Close Checklist job refactoring *Fix auto period lag days to count complete N days *Api to purge client and client data *Hide RevRec settings for Setup Fees when no setup fee exists

Aug 12

Adyen gateway

Medium

Minor updates to iDeal payments to avoid an error for return customer signups.

Aug 12

Ebanx gateway

Low

Minor updates to Pause events on UPI AutoPay mandates. Consumer-driven mandate pauses will be automatically paused for 1 year. Subscription pause lengths can be updated by a merchant after confirming length of pause with the consumer.

Aug 12

Ebanx gateway

Low

Minor updates to trial handling to avoid a 1 INR charge.

Aug 12

Adyen gateway

Medium

Updated handling of ACH Reporting queries to avoid improper invoice status updates.

Aug 12

V3 Client Libraries

Medium

Updated to support returning enhanced Google Pay indicators when a DPAN is in use.

Aug 12

Revenue Recognition

High

Added scroll-to-top behavior when opening the Configuration of Default Rules section.

Aug 12

Anomaly Insights

Low

Introducing Anomaly Insights available on all subdomains. Anomaly insights to help merchants act instantly when transactional issues arise.

Anomaly Insights documentation.

Aug 11

Ebanx gateway

High

Updates to mandate handling related to plan amount. Mandates will be sent with a dynamic plan + 18% tolerance for amount updates. This will support add-ons and trials where taxation is necessary. Read more about mandates in our UPI AutoPay payment method documentation.

Aug 5

Compass Assistant

Low

We're excited to announce the launch of Compass Assistant, now available across all active subdomains! This new conversational chatbot provides instant access to information from our product documentation and knowledge base, and can even furnish helpful code snippets for our APIs. You'll also notice that AI Answers will now direct you to Compass Assistant for a more comprehensive experience; should a merchant wish to opt-out, please contact Support.

Aug 5

Revenue Recognition

Medium

Revrec Enhancements in Recurly and RevRec- Removed Auto Period Close Delay for Advanced Merchants in Revenue Settings.

Removed Auto Period Close Delay option from the Self-Service Onboarding Wizard for RA-enabled merchants.

Fixed datepicker in the RevRec enablement dialog to display correctly in front of the dialog (CSS update only).

Updated RevRec Enablement Alert to display the correct text and buttons based on user permissions and site configurations.

Updated Data Sync Finished alert logic to only display after enabled_at is set in the group memberships table, ensuring it appears only when the site is activated.

Added validation for VC Rules to ensure "From Date" is less than or equal to "To Date."

Aug 1

MasterCard Account Updater

Medium

Updates to flow involving querying the network for updates. This modification will be in addition to the current behavior where Recurly receives push notifications on registered cards. Please see our dedicated Account Updater documentation for more information.

Aug 1

Revenue Recognition

High

Updates - removed open period logic from infra/revrecStart to prevent the period from reverting to the initial period. Fixed bundle rule addition issue when only one bundle rule exists under a parent item by grouping the count by bundle ID.

Aug 1

Ebanx Gateway

Medium

Updates to mandate handling related to plan amount. Mandates will be sent with a dynamic plan + 10% tolerance for amount updates.

Jul 31

WorldPay Gateway

Medium

WorldPay gateway will be enabled with SEPA processing capabilities. For more information, please see our

SEPA

and

WorldPay gateway

documentation after release.

Jul 29

Ebanx Gateway

Medium

Updated handling of gateway-level events so that we will cancel a subscriptions when a mandate is revoked after a successful transaction. Additionally, paused subscriptions events will also pause the subscription on the Recurly platform until a consumer-driven change (cancellation or resume) is received.

Jul 29

Adyen Gateway | Third Party Checkout

Medium

We are adding support for Direct Debit payment methods into our Adyen Web Components solution for Third Party Checkout. New payment method availability includes: ACH, SEPA, iDeal, Bancontact (renewals require SEPA), and BACS. For more information, please read our

Third Party Checkout

and

Adyen

documentation.

Jul 29

Adyen Gateway

Low

We are enabling support for Giact for NACHA Verification on the Adyen platform. For more information about

NACHA compliance

, you can read our dedicated documentation. If you are using Giact on

Adyen

, read through our documentation on how to enable the feature.

Jul 29

Recurly.js | Recurly Engage

Medium

Introducing an automated integration between Recurly Subscription Management (RSM) and Recurly Engage! Current customers can take advantage of the Recurly Engage SDK within Recurly.js in all environments where Recurly.js is used including Checkout, and Hosted Account Management pages. See our dedicated documentation for more information about

Recurly Engage

.

Jul 29

Commerce Hub Gateway

Low

Added support for Level 2 data processing. This includes purchase order number and tax details.

Jul 29

Adyen Gateway

Medium

Added support for sending Line Items to Adyen. Review best practices when sending line items in our dedicated documentation. For more information, please see our

Adyen gateway

and

Line Item

documentation.

Jul 29

Adyen Gateway

Low

Minor updates to decline handling when 3DS authentication is not completed by the consumer.

Jul 29

WorldPay Gateway

Low

Minor updates to decline handling when the Merchant ID on file is invalid at the gateway level.

Jul 29

Cybersource Gateway

High

Updates to decline handling when the processor selected is 'Barclays' or 'Barclays2' in gateway configuration.

Jul 29

Sagepay Gateway

Low

Updates to query encryption logic to enhance security.

Jul 21

Salesforce Integration

Low

Added new functionality Send Payment Capture Link which sends an email to the Recurly Account email. In the Recurly Admin page, a new template is available Payment Invoice Link Email Template. learn more.

Updates to more easily link to Recurly account information from Salesforce. For more information, please see our Salesforce integration documentation.

Jul 18

Invoice Number Prefix

High

Updated Invoicing with the ability to modify invoice number sequencing to include a prefix. Invoice numbers are used for invoices as well as transactions and are sent to gateways which can have varying formatting requirements. As such, changes to invoice numbers could impact reconciliation.

Jul 18

Amazon V2 Gateway

Medium

Updated handling of Amazon pre-renewal queries related to rate limiting responses. We will retry transactions that return as rate limited moving forward.

Jul 15

Stripe Gateway

Low

Enabled support for Payment Method Configuration IDs to Third Party Checkout.

Jul 15

Adyen Gateway

Medium

Enabling support for Shipping Amount. This will send the line item shipping cost to transactions sent to Adyen.

Jul 15

Ebanx Gateway

Medium

Updated handling of Mandate Expiry dates for UPI AutoPay to extend 2 years past the initial renewal term.

Jul 15

Adyen Gateway

Low

Enabled support for IDR currency on the Adyen platform.

Jul 16

General Compliance Enhancements

Medium

Recurly is committed to compliance and general upkeep of our systems. In doing so, several features are receiving behind-the-scenes maintenance including subscription NTID management and storage. No merchant or customer-facing facing features are impacted.

Jul 8

Commerce Hub Gateway

Low

The gateway will be visible in Payment Gateway onboarding.

Jul 8

Emails

Low

Updated to avoid sending a 'refund' email when a chargeback occurs.

Jul 8

Stripe Gateway

Low

Updated handling of asynchronous refund status updates. If pending refunds on Stripe move to a failed state, they can be reattempted manually.

Jul 8

FreedomPay Gateway

Low

Updated to support a 'Test Configuration' button to test credentials during testing and go-live procedures.

July 8

Revenue Recognition Standard

High

Revenue Recognition Self-Service Onboarding - Introduced a streamlined process for setting up and activating the RevRec self-service experience. This allows merchants using RevRec Standard and Recurly Managed RevRec Advanced to independently configure and launch their sites. This process requires the following steps to be completed before activation: -Assign Business Entity Defaults -Review All Product Settings -Configure Default Recognition Rules -Set Global Currency -Set Auto Period Close Delay -Configure Credit Handling (Advanced RevRec only) -Set Revenue Recognition Start Date

July 8

Revenue Recognition

Low

BigQuery Refactoring & Bug Fixes - Improved BigQuery performance through query optimization and folder restructuring. Enhanced code reusability and resolved existing query issues by rewriting problematic logic.

July 8

Revenue Recognition Advanced

High

New Revenue Recognition Menu - Introduced a dedicated "Revenue Recognition" section in the main navigation. Advanced merchants can access the Advanced Console, Revenue Settings, and General Ledger Accounts, while Standard merchants will see Revenue Settings and General Ledger Accounts.

Jul 1

Adyen Gateway

Low

Enabled support for sending the expected arrival date of a physically shipped item to Adyen in API transactions. This is also in relation to Revenue Protect availability on

Adyen Gateway

. See documentation in our Adyen Gateway page for details after release.

Jul 1

Adyen Gateway

Low

Enabled support for customer acquisition dates (account age) to Adyen in API transactions. This is also in relation to Revenue Protect availability on

Adyen Gateway

. See documentation in our Adyen Gateway page for details after release.

Jul 1

Chase Orbital Gateway

Low

Added support for an undocumented response code (9797) to the platform. This response code will be handled as a declined transaction.

Jul 1

Currency Support

Medium

Behind-the-scenes improvements to allow more currencies to be enabled on a single gateway configuration for gateways that allow many ISO-standard currencies.

Jul 1

Commerce Hub Gateway

Low

Added support for Fiserv's newest gateway offering, Commerce Hub. See

documentation on Commerce Hub

for more information on the new platform.

Jul 1

Direct Debit Retry Enablement

Low

Added broader support for Direct Debit retries for Adyen, Stripe, and GoCardless gateways for the following payment methods: BACS, BECS, SEPA, and ACH. See our

Direct Debit retries

documentation for more information.

Jun 30

Revenue Recognition

High

Bug Fixes

Resolved issue causing duplicate POB rule entries.

Fixed Issue with Saving Multi-Element POB Rules.

Fixed UI total display when all data fits on the screen.

Addressed unauthorized error appearing on UI after login.

Corrected redirection link to Recurly App on authentication click.

Updated default user role to "No Access".

Resolved a race condition issue that occurred when users updated multiple contract modifications simultaneously.

Jun 30

Revenue Recognition

Low

Config Audit for Scheduled Jobs - Config audit reports now include changes made to scheduled jobs.

Jun 30

Revenue Recognition

High

Align Credit Journal Accounting with Invoice Accounting - The journal entries for credits are now aligned with the invoice accounting. The ledger accounts used in invoice accounting would be considered for CM/CMR accounting entries, when the CM/CMR does not have accounts present then the system reads from the associated invoices or Subscriptions

Jun 30

Revenue Recognition

Low

Activate Multi-Element Revenue Rule for RA-Enabled Merchants - The multi element POB rule support is extended to Recurly Managed merchants too.

Jun 30

Revenue Recognition

High

Import only Subs/Orders and auto create the billing records for Non Recurly data - This feature allows businesses to import just their subscription or order data into Recurly Revenue Recognition. The system will automatically create the related billing records, saving time for companies that use external systems to manage subscriptions.

Jun 30

Revenue Recognition

High

Auto-fetch exchange rates for non-Recurly data - This feature automatically retrieves and applies the correct exchange rates for contracts/subscriptions and invoices associated with subscriptions that are created outside the Recurly platform.

Jun 30

Revenue Recognition

High

Referenced Credit Standalone Treatment Credit Memos for which the invoice is not present in Revenue Recognition will now be collected and processed as a standalone invoice with a negative amount.

Jun 30

Revenue Recognition

Low

Invoice Sync Check in Auto Period Close Job - Added a check in the auto period close job to ensure invoice counts are synced before closing the period for standard merchants.

Jun 24

Adyen Gateway

Low

Enabled support for sending the Shipping Method "name" to Adyen in API transactions. This is also in relation to

Adyen Gateway

. See documentation in our Adyen Gateway page for details after release.

Jun 24

Adyen Gateway

Low

Enabled support via V3 API to pass in Adyen's Revenue Protect Risk Profile IDs on API driven transactions. Documentation will be added to the V3 API upon release. Read more about

Recurly's Revenue Protect support

in our Adyen documentation.

Jun 24

Adyen Gateway

Medium

Enabled support for Adyen's token update lifecycle webhooks for credit cards. If you are using Adyen tokens for card processing and updates occur at the Gateway level, Recurly will receive those updates to ensure the card number and/or expiration date shown in billing information is up to date. This will require enabling this event in your Adyen settings to take advantage of the new behavior.

Jun 24

Checkout

Low

Fixed an issue where country is required when the Address Requirement is set to 'No Address'.

Jun 18

Ebanx Gateway

Low

Updated handling of failed UPI AutoPay signups to avoid errors when re-subscribing.

Jun 17

Cybersource Gateway

Medium

Updated to support Google Pay transactions.

Jun 17

Cybersource Gateway

Low

Updated handling of phone numbers to avoid errors in rare cases where a partial phone number is present.

Jun 17

Adyen Gateway

Medium

Enabled Late failure / Chargeback Invoice behavior for Adyen ACH transactions and invoices. In the event an ACH transaction returns after initial processing and the status is not "Insufficient Funds", a chargeback Invoice will be created and recorded. You can read more about this feature and how to enable it in our

Chargebacks / late failures for Direct Debit

documentation.

Jun 16

App Management MRR Dashboard

Low

Updated the App Management net MRR chart from a bar to a line chart to be in parity with the Recurly App MRR Dashboard.

Jun 16

Business Entities Dashboard

Low

Updated descriptions for New & Renewing Billings.

Jun 16

Transactions Explore

Low

Added "cc_payment_id" field which is the unique identifier for a credit card.

Jun 16

Invoice Explore

Low

Added "cc_payment_id" field which is the unique identifier for a credit card.

Jun 10

Adyen Gateway

Low

Enabled support for the CAPTURE_FAILED event. Capture failures will mark Purchase transactions as declined. If you are using separate Auth and Capture, and the Capture fails, you can re-try the capture. This will require enabling this event in your Adyen settings to take advantage of the new behavior.

Jun 10

Adyen Gateway

Medium

Enabled support for sending shipping addresses to Adyen. If you are providing a shipping / delivery address in your transactions, or a consumer has one on file, the information will be sent to Adyen.

Jun 10

PayPal Complete Gateway

High

Updated our integration to support WebView browsers when using PayPal Complete with Recurly.js. This will enable Recurly.js functionality for PayPal when viewing web pages within the container of a social media application such as Facebook or Instagram. See our

Recurly.js PayPal documentation

for more information about our PayPal Complete integration, and the

Recurly.js browser support documentation

for more information about the environments we support with Recurly.js.

Jun 10

V3 API | Verify Routes

High

Updated the V3

Verify Billing Info

and

Verify CVV

endpoints to support 3DS and Recurly.js tokens. For SCA-regulated Merchants, you can use these new endpoints to verify consumer SCA prior to unpausing or reactivating subscriptions. These paths are also useful for other 3DS, or verification related activities such as account takeover mitigation, and other KYC / security reasons. Read more in our dedicated guide on

using Stored Billing Information in Recurly.js.

. This update also includes a Recurly.js client update. More information will be available in Recurly.js docs after release.

Jun 9

General Security Enhancement

High

We will be making scheduled maintenance updates for security purposes that will include a Recurly.js client update. No functional changes are expected. Recurly.js can be used natively but is also used in HPP and Recurly Checkout products, which are included in this update.

Jun 3

PayPal Complete Gateway

Low

Updated handling of status updates for PayPal transactions using a bank account as a funding source to avoid transactions suck in pending state.

Jun 3

Webhooks

Medium

Added webhook support for payment.succeeded event to enable events firing when UPI AutoPay transactions are updated asynchronously.

Jun 3

Adyen Gateway

Medium

Updated handling of Late Failure (Chargeback) invoices for ACH Bank payments to ensure transactions that fail asynchronously are invoiced or marked failed appropriately. Transactions that experience a return due to insufficient funds (R01) will be marked as declined and have the associated invoice marked Past due so the invoice collection can be reattempted.

Jun 3

Vantiv Gateway

Low

Remapped a response code (218) to a soft decline due to remapping by WorldPay.

May 27

PayPal Complete Gateway

Low

Updated support for webhooks to disable deleted tokens when a consumer cancels their agreement via PayPal directly. When Recurly wallet is in use, if the token is the primary billing info, deactivation is not possible.

May 27

Amazon Pay V2 Gateway

Medium

Updated handling of Charge Permission IDs to query status prior to transaction processing. This will gather the chargeable 'status' of a buyer's Amazon payment methods and reduce declines. We will also be updating transaction params to include the Charge Permission ID status in the event of a decline, and closing Charge Permission IDs when subscriptions expire.

May 27

V3 API Subscription Change

Medium

Considered a breaking change -- updated the validation messaging so that it matches the public API documentation.

May 27

Plan Configuration UI Updates

Low

Replacing the toggles for Free Trial and Setup Fee with checkboxes.

May 20

Ebanx Gateway

Medium

Several invalid actions will be blocked based on the UPI payment method usage and presence on a given account. Please see list of invalid actions on the UPI AutoPay and Ebanx gateway pages respectively. Examples include multiple subscriptions on a single customer account, and one-time transactions.

May 20

Adyen Gateway | 3DS

Medium

Updated handling of 'origin' field to avoid errors. Origin is sent when a referring URL for 3DS (such as with R.js and Checkout) is present.

May 20

V3 Client Libraries

Medium

Several origin enums will be added to the V3 client libraries.

May 20

Stripe Gateway

Low

Updated handling of mandate reference data for applicable payment methods (Direct Debit). Mandate references will appear in UIs and API response payloads where applicable, and if available from the gateway.

May 20

Adyen Gateway | iDeal in Recurly.js

Low

When using iDeal via Recurly.js, if the consumer cancels out of their consumer authorization flow modal, the subscription associated with the customer will be expired automatically.

May 20

Adyen Gateway

Medium

When enabled in your Adyen Gateway Webhook configuration, the Expired Authorization webhook will now mark uncaptured, expired authorization transactions as voided. You can enable this webhook in your Adyen Gateway settings (at the gateway), with no configuration on the Recurly site. See Adyen gateway setup instructions for additional details on webhook configuration.

May 20

V3 API Invoice Preview

Low

Update v3 api invoice response to include subtotal after discount.

May 20

Compass Insights

Low

Adding feedback options (thumbs up or down) to each insight which will be visible with mouse hover-over.

May 20

Checkout

Low

Introducing a new Checkout configuration option that, if enabled, will display a recurring charge consent message and checkbox in Checkout if there are recurring billable items in the cart.

May 19

Recurly.js, HPP, Checkout

High

We will be making scheduled maintenance updates for security purposes that will include a Recurly.js client update. No functional changes are expected.

May 14

Adyen Gateway

Low

Adyen (Third Party) Network Token usage on a per transaction basis will be reported in UIs and gateway params via API when applicable. If you have Network Tokens enabled at the Adyen level, you will be able to see when they are used on a transaction moving forward.

May 14

Braintree Gateway

Medium

We will be updating the Braintree SDK version to 3.118.2 in Recurly.js. This will enable MPAN creation for Apple Pay transactions.

May 13

Adyen Gateway

Medium

Updated Adyen Drop-in Components to ensure proper iDeal bank redirect handling in Recurly.js

May 13

Adyen Gateway

Low

Recurly transaction detail UIs will now show the Chargeback reason code associated with a chargeback invoice.

May 13

Plan Configuration

Low

Redesigned the Create Billable Add-on UI component when choosing a Tiered, Volume, or Stairstep pricing model; impacting both the Create and Edit plan pages.

May 6

Stripe Gateway | Third Party Checkout

Low

Enabling Third Party Checkout: Stripe Elements with Klarna BNPL, Pay Now, and Pay Later, as well as iDeal payment methods. See the Third Party Checkout developer guide for more details.

May 6

Stripe Gateway

Low

We are adding support for Chargebacks to the gateway. Chargebacks are delivered via webhooks, but no additional configuration is necessary. Reach out to Recurly Support to enable them via a special feature flag.

May 6

Hosted Page settings

Low

Introduced a warning banner to warn users of FTC regulations when disabling the 'Cancel subscription' setting. For more information on FTC rulings around subscription cancellation, see the press release on the FTC website.

May 6

Compass Insights

Low

Added 3 new insights to the Welcome page:

1. Daily Subscriber Churn Trends
2. Daily Billings Trends
3. Monthly Recovered Revenue Trends (Recurly Value)

May 6

Email Templates

Low

Introduced a fourth option for Audience Criteria when creating alternative email templates

May 6

Gateway Token Handling

Medium

Updated handling of gateway tokens to that gateway tokens referenced in billing information updates that cause a decline do not override existing data.

May 6

WorldPay Gateway

Low

Updated handling of refund failures on the gateway.

May 6

PayPal Complete Gateway

Medium

Updated Recurly.js to support passing the gateway_code value for PayPal Complete.

May 5

Adyen Gateway

Medium

Minor updates to improve authorization rates for card billing information updates.