2026 - Recurly Subscriptions Changelog
Checkout our change log for 2026.
2026
May
| Release Date | Feature | Potential Impact | Description / Overview |
|---|---|---|---|
| May 5 | Custom fields & invoices | Low | Custom fields are now available to be applied on invoices. A new configuration option controls whether or not a custom field is available in invoice templates. Once the custom field is saved to a template, the field and its value will be displayed on an invoices moving forward. |
| May 5 | Admin Exports | Low | Admin exports (Account Activities, Site Activities and Users exports) can now be scheduled to run automatically on a recurring basis, eliminating the need to trigger them manually each cycle. To enable scheduling, a user must have both the Admin and Integrations roles assigned. For setup instructions, see Automated Exports |
| May 5 | V3 API | Medium | The payment_gateway_referencesarray will be available in the payment_method object in transaction responses for both processing and fetch endpoints. This will enable visibility into the gateway token used in a given purchase for both synchronous transaction responses and historical data queries. |
| May 5 | WorldPay Gateway | Medium | We'll be making a small adjustment to void handling to ensure that capture delay differences at the gateway do not interfere with purchase cancellations. After release, we will request that WorldPay void or refund, depending on what action is possible on a given transaction. |
April
| Release Date | Feature | Potential Impact | Description / Overview |
|---|---|---|---|
| Apr 22 | Kount 360 Fraud Management | Med | Final migrations from Kount Command to Kount 360 will occur on April 22nd. Again, no integration changes are necessary for merchants. Please see our updated Kount documentation for information on new features. |
| Apr 21 | Payments Hub Analytics | Low | Payments Hub Dashboards — General Availability. Payments Hub is now available to all customers with the analytics user role permission. The new analytics experience includes five (5) dashboards that give you comprehensive visibility into your payment operations including Overview, Payment Processing, Account Updater, Payment Retry Recovery and Fraud Prevention. Reference documentation: Payments Hub |
| Apr 21 | Kount Fraud Management | Low | After release, we'll be sending the transaction UUID to Kount for better Kount Dashboard search-ability. This modification is for Kount 360 onlly. |
| Apr 21 | Cybersource Gateway | Med | Post-release, GooglePay signup transactions that aren't authenticated through the phone will use 3DS authentication instead. This will require the use of 3DS flows in Recurly.js as usual. |
| Apr 21 | Cybersource Gateway | Low | The P12 certificate in gateway configuration will now be a required field. If you have not yet added a P12 certificate to your gateway configuration, the next time you edit the configuration, you will need to provide one. Please see our Cybersource documentation for steps to create and add your file and password to your Recurly configuration. |
| Apr 14 | V3 API | Low | Introducing a new synchronous bulk coupon endpoint. POST /coupons/{coupon_id}/generate_sync |
| Apr 14 | Vindicia Integration | Low | Sending additional metadata to Vindicia. |
| Apr 9 | Automated Exports | Low | Scheduled export listings now include expanded filter details — version, variation, time range/zone, and creation date — giving you a clearer at-a-glance view of each configured export. |
| Apr 9 | Dark Mode | Low | Users can select their preferred appearance from 3 options - Auto (system setting), Light, Dark. This setting can be found in the user's profile within Recurly. |
| April 8 | Kount 360 Fraud Management | Medium | Initial migrations to Kount 360 will be taking place on April 8th. No integration changes are necessary at this time. Please see our updated Kount documentation for information on new behaviors. |
| Apr 7 | Commerce Hub Gateway | Low | Minor improvements to Discover card handling, and improvements to expired card forwarding logic. |
| Apr 7 | FreedomPay, Checkout.com, and Nuvei Gateways | Low | Minor improvements to expired card forwarding logic. |
| Apr 7 | Kount 360 Fraud Management | Medium | For migrated merchants, Kount 360 will now send risk checks on all payment methods by default including Check / ACH transactions, Direct Debit, and applicable APMs. |
| Apr 7 | Braintree Gateway | Low | Minor improvements to descriptor handling to avoid Venmo errors. |
| Apr 7 | OAuth Onboarding Gateways | High | We've made security improvements to gateways that onboard via OAuth including Amazon Pay V2, GoCardless, Stripe, and PayPal Complete. No issues are expected. |
| Apr 1 | PayPal Complete | Medium | No joking around, we've added the ability to use PayPal Credit when using the PayPal Complete gateway with the PayPal wallet. No code changes are required to make use of this feature, and customers may see PayPal Credit offered to them when signing up for subscriptions using PayPal. |
| Apr 1 | Recurly Engage | Low | Integration with Hightouch to allow for data syncing. |
| Apr 1 | Recurly Engage | Low | Chargebee integration allowing merchants to sync their subscription data and execute billing actions directly from prompts in Recurly Engage, leveraging their existing Chargebee account. |
March
| Release Date | Feature | Potential Impact | Description / Overview |
|---|---|---|---|
| Mar 31 | Stripe Gateway | Medium | We'll be adding support for Level III fields, and upgrading Stripe's underlying version to 2025-08-27.basil |
| Mar 31 | PayPal Complete Gateway | Low | We'll be enabling the usage of PayPal Complete's "Recurring Module", which will allow merchants to show PayPal users more detail about the subscriptions they're signing up for in the modal when using Recurly.js. Backwards compatibility is retained, and only a small adjustment to Recurly.js is necessary if you wish to use it. Please read our documentation for further details and examples in PayPal Complete docs. |
| Mar 25 | Kount 360 Fraud Management | High | We will be migrating a small percentage of traffic to Kount 360, away from Kount Command. No integration changes are necessary at this time. |
| Mar 24 | Netsuite Integration | Low | New functionality in the Netsuite integration where data synchronization errors between Recurly and Netsuite can be viewed, drilled into for further investigation, and resolved by re-syncing selected records. |
| Mar 24 | Stripe Gateway | High | We will be re-releasing updated Card on File handling for Stripe, as the original implementation was reverted to revise one specific use case. |
| Mar 24 | Kount 360 Fraud Management | Low | We will be rolling out the latest and greatest Kount integration for sandbox usage only. Information on migration strategy will be available on the Kount documentation page after release. No integration changes are expected at this time though recommendations may be made in the future. After release, please review updated Kount documentation and recommendations for integration. |
| Mar 24 | Adyen Gateway | Low | We've recently added 3DS Authentication UI updates allowing merchants to see the status of a 3DS interaction in their transaction UI. To see these values, you must enable 3DS response details in your Adyen gateway. See 3DS results data notes in our Adyen setup guide for more details. |
| Mar 24 | PayPal Complete Gateway | Low | We are making a small tweak to PayPal respond handling, when invalid shipping information is provided by merchants that is rejected by PayPal. The error will now return as invalid_data -- please ensure you are providing valid shipping address information, or omit it entirely. |
| Mar 17 | Apple Pay Payments | Low | We have updated documentation on how integrators can make updates to their checkout flows when using Recurly.js to support Apple Pay in. non-safari browsers. Please see Apple Pay Recurly.js documentation for details. |
| Mar 17 | iDeal Logos | Low | We are making a logo/branding update for iDeal to represent the shift to iDeal | Wero. In UIs, you will now see a new logo that represents the branding change for this payment method. Please note, depending on the integration method you are using, that integration UI is controlled by the gateway itself (Adyen and Stripe) and may update at a different time. |
| Mar 17 | Stripe Gateway | High | We're making behind-the-scenes updates to the Stripe integration related to card-on-file handling in order to improve auth rates. No integration changes are necessary from merchant-side, and all signups/renewals should continue to run smoothly. |
| Mar 17 | Wallet | Low | Introducing a new configuration item in Payment Settings that will prevent duplicate billing infos from being saved. This will function with PANs and RJS tokens. This validation will also occur in the billing_infos API. |
| Mar 17 | Compass Assistant | Low | Ask AI is an AI-powered assistant built into Recurly. It helps you understand and get more value by answering questions about the current feature — all without leaving your current workflow. |
| Mar 10 | Nuvei and Checkout.com Gateways | Low | We've updated handling of Level 2 data to the gateways. If you have already onboarded one of these gateways, please ensure you have saved your MCC code on file, and your Business entity and Site Settings are up to date. |
| Mar 10 | Recurly Engage | Low | Improvements and enhancements to Drill Down Metrics. You can now utilize Drill Down Metrics on the live view, as well as export the data on the all prompts page. |
| Mar 6 | Ebanx Gateway | Medium | We're making a change to how we query the gateway for mandate and status updates to avoid transactions and mandates in a pending or poor state. |
| Mar 3 | Adyen Gateway | Low | Updated handling of CashApp response codes to avoid, or make more clear, errors related to this payment method. |
| Mar 3 | AmazonPay V2 Gateway | Low | Updated handling of certain gateway responses to ensure Charge IDs that can't be used yet are classified as try_again. |
| Mar 3 | Recurly Reporting | Transaction Details | Low | We are exposing 3DS Authentication information in our UI when a transaction goes through SCA. You will see some new fields around the final state of the authentication (results), and if available on that gateway, the final ECI and Code related to the 3DS authentication. |
| Mar 3 | Braintree Gateway | Low | We've updated the handling of the UAH currency to avoid errors when using gateway tokens instead of Recurly.js. |
February
| Release Date | Feature | Potential Impact | Description / Overview |
|---|---|---|---|
| Feb 24 | Checkout.com and Nuvei Gateways | Low | These two payment gateways will be visible when onboarding gateways to your site. If you are interested in joining the EA program, please reach out to our Support team. For more information on Checkout and Nuvei, please visit their respective documentation pages: Checkout.com documentation and Nuvei documentation. |
| Feb 24 | Vindicia Integration | Low | Introducing a new integration page in Recurly specifically for managing the connection to Vindicia. This is a gated feature. |
| Feb 24 | Dunning Campaigns | Low | Adding the ability to have unique Vindicia collection windows within each dunning campaign. This feature is only available to those who have a Vindicia integration. |
| Feb 20 | Adyen Gateway | Low | A small update to iDeal handling has been released, where if the consumer abandons their cart after initial payment submission and does not authorize the iDeal payment, the billing info ID on file will be invalidated, avoid an error if the consumer retries against their existing account. |
| Feb 19 | Ebanx Gateway | Medium | Pursuant to RBI's formatting modifications for UPI Subscriptions, any subscription plan names that contain special characters will be scrubbed and special characters removed prior to sending to the gateway in order to avoid subscription errors. |
| Feb 17 | Braintree Gateway | High | Where necessary, we will be querying on externally provided gateway tokens, ingested via API or through a data migration, to ensure our billing information on file is as complete as possible. We do not expect any processing latency or a difference in processing to occur, however certain features will be available post-release, such as payment-method-dependent emails or retry behavior. |
| Feb 17 | Transaction Detail | RA | Low | On a subset of gateways, we will be exposing the 3DS Results for a given transaction, if 3DS was used on the customer initiated purchase, verification, or signup request. You will be able to see whether or not the 3DS Authentication was successful, failed, unavailable, attempted, or experienced a downstream error in addition to the final authorization approval or decline. This will be exposed in APIs and analytics in the future. Support is limited to Adyen, Stripe, and Braintree initially. No integration changes are required. |
| Feb 17 | Recurly Engage | Low | We’ve added a dedicated Domain field to our standard trigger builder, making it easier to manage engagement across multiple brands. Merchants with domain aliases can now specify exactly which site a prompt should appear on without relying on complex segments or advanced logic. |
| Feb 17 | Cybersource Gateway | Low | We will have made a small response mapping update for Merchants on the Barclays platform to avoid returning retry '83' responses as fraudulent decline messages. |
| Feb 17 | Chase Orbital Gateway | Medium | We will be making a change to how refund invoice numbers are sent to the platform to avoid reconciliation issues. This will not have an effect on how invoice numbers are sent on authorizations or purchases. |
| Feb 17 | Recurly Engage | Low | We have significantly optimized the Experiment View to reduce latency and improve page load speeds. |
| Feb 10 | Adyen Gateway | Low | Added support for using ISK currency when passing in gateway tokens via API.. |
| Feb 10 | Kount | Medium | Updated handling of rare cases of Kount usage that were causing BIN mishandling. |
| Feb 10 | Adyen Gateway | Medium | Updated to support Level 3/III data parameters when you are using proper line items, taxes, shipping data, and HS/commodity codes. |
| Feb 10 | Recurly Engage | Low | We have updated the evaluation logic for triggers that rely exclusively on exclusion rules to ensure more consistent behavior when firing. |
| Feb 10 | Recurly Checkout | Low | V3 (hidden) reCAPTCHA will now always be enabled in Checkout. If a failure occurs, V2 (I'm not a robot checkbox) reCAPTCHA will be displayed. |
| Feb 3 | Braintree Gateway | Low | You can now enable Zero Dollar Authentication (ZDA / verifications) on Braintree when using Discover and American Express. This allows you to run trials and billing info updates without a 1.00 Authorization. Per Braintree's guidance, American Express will process 1 penny. You will be able to read more about this and any additional configuration requirements in our Braintree documentation post-release. |
| Feb 3 | Adyen Gateway | Low | We will be offering Adyen's direct Realtime Account Updater feature for Adyen merchants. You will need to be using Adyen with raw credit card data (no tokens or APMs) to utilize the service. Since Adyen's service does not offer full card brand coverage, it is recommended to keep Recurly's Account Updater enabled in tandem. You will be able to read more about the service in our Account Updater and Adyen gateway documentation. |
| Jan 27 | Recurly Engage | Low | You can now filter your prompts using the new Engagement Category filter on the All Prompts page. This allows you to quickly sort content by categories such as Acquisition, Retention, or Upsell, including a "None" option for uncategorized prompts. |
| Jan 27 | Recurly Engage | Low | We have introduced the ability to update Engagement Categories for multiple prompts simultaneously. By selecting a group of prompts, you can now assign a single category to all of them in one action, significantly reducing manual configuration time. |
| Jan 27 | Recurly Engage | Low | Survey prompts now support "If selected option is" logic for Connector Actions. This enables you to trigger specific events, such as 1-click offers, directly based on a user’s unique survey response without needing complex workarounds. |
January
Release Date | Feature | Potential Impact | Description / Overview |
|---|---|---|---|
Jan 27 | Stripe Gateway | Low | Updated handling of line items on Stripe to avoid a rare collision when using Stripe Elements. |
Jan 27 | Checkout.com Gateway | Low | A brand new integration will be launched including support for Cards, Apple Pay and Google Pay. Checkout.com is a high performance gateway known for enterprise level support, and works as a modular and robust option for merchants looking for high volume and global reach. Read more about our solution in our Checkout.com documentation. This gateway is part of Recurly's new Early Access Program. If you'd like to be part of this EA program, please reach out to our Support team. |
Jan 27 | Nuvei Gateway | Low | A brand new integration will be launched including support for Cards, Apple Pay and Google Pay. Nuvei is a flexible, global platform offering comprehensive payment options at scale for physical and digital goods. Nuvei is particularly good for businesses wanting to scale rapidly or handle complex, cross-border payments through a single vendor. Read more about our solution in our Nuvei documentation. This gateway is part of Recurly's new Early Access Program. If you'd like to be part of this EA program, please reach out to our Support team. |
Jan 27 | WorldPay Gateway | Low | Adjustments will be made to transaction handling to avoid errors caused by a lack of merchant permissions at the gateway level. Merchants who wish to use MOTO should speak with WorldPay specifically to enable |
Jan 21 | WorldPay Gateway | Low | Sandbox accounts only will be updated to take advantage of behind-the-scenes improvements. if any issues arise, they will corrected prior to production updates. |
Jan 20 | Subscriptions | Low | Introducing new functionality that will apply proration when changing a subscription's bill date. This is available in the UI and V3 API. |
Jan 20 | Adyen Gateway | Medium | Updated handling of refunds when using separate Auth and Capture to avoid settlement issues. |
Jan 20 | Data Exports | Low | The Revenue recognition schedules export will be deprecated as this export is related to the legacy Revenue Recognition feature which has also been sunsetted. |
Jan 20 | Recurly Engage | Medium | You can now assign specific categories (such as Acquisition, Retention, Upgrade, Winback & Engagement) to your prompts and guides during configuration. This classification provides clearer insights into your "Prompt Success Rate" by use case, helping you better measure the impact of your engagement strategies on revenue |
Jan 20 | Recurly Engage | Low | For users with multiple subscriptions, you can now target specific attributes and create more granular segments based on subscription type. This allows for more personalized outreach, such as applying targeted coupons to one specific product while defaulting to a user's latest subscription. |
Jan 13 | WorldPay Gateway | Low | Minor updates behind-the-scenes are being released to improve the gateway performance overall. No impact is expected with these upgrades. |
Jan 13 | Business Entity Updates | Low | The Business Entity UI in Recurly App will now support adding your MCC (Merchant Category Code) to your entities. Please ensure you have this data set accurately as it will be used for nuanced payment processing in the future. |
Jan 13 | Card Brand Updates | Medium | We will be updating handling of certain ELO Bins to avoid Discover classification to certain gateways. |
Jan 13 | Ebanx Gateway | Medium | We will be enabling the ability to set Account Credits on an account when a UPI, Pix, or Mercado Pago billing mandate is present on the account. Keep in mind, it is not supported to sign up for a mandate-reliant subscription with Account Credits or coupons that cover the entire initial amount, but partial credits and coupons are supported. |
Jan 13 | Check Commerce Gateway | Low | We'll be exposing a field in gateway configuration for this gateway so that Merchants can set their highest transaction amount per their gateway contract. This should be set, else the maximum is 5000.00 per invoice. See Check Commerce documentation for more information. |
Jan 12 | Analytics | Low | In the Analytics Billings dashboards, if the transaction billing country is not available, then the issuer country will be used in the underlying data. |
Jan 6 | Recurly Engage | Low | Added user traits to the "User Look Up" profile view, allowing administrators to easily verify imported user data and confirm values for dynamic variables directly within the UI. |
Jan 6 | Recurly Engage | Low | Introduced a bulk editing feature that enables users to apply or modify tags across multiple prompts simultaneously, streamlining the management of large-scale campaigns. |
Jan 6 | Recurly Engage | Low | Upgraded prompt reporting to support detailed performance breakdowns by segment, locale, and device category, providing deeper visibility into how localized content performs across different markets. |