July 28, 2026 - Recurly Commerce
2 months ago
The July 28 release brings two high-impact additions to Recurly Commerce focused on revenue recovery. Merchants can now automate multi-touch dunning campaigns to re-engage subscribers with failed payments, and configure renewal reminder emails timed to each subscription's billing frequency — reducing involuntary churn before it happens.
| Release Date | Feature | Type | Potential Impact | Description / Overview |
|---|---|---|---|---|
| Aug 25, 2026 | Special Quantity Discount | New | Low | The plan edit view now shows the Shopify discount code next to each special quantity discount tier, so merchants can see which discount code maps to which tier at a glance. |
| Aug 25, 2026 | Memberships | New | Low | The customer portal now displays a cancellation button for memberships. |
| Aug 25, 2026 | Upcoming Order Notification | New | Low | Merchants can now customize when the Upcoming Order email sends, instead of the previous fixed three-day-before-renewal window. The default remains three days. |
| Aug 25, 2026 | Merchant and Customer Portal | Bug Fix | Low | Fixed a bug where the shipping address appeared blank in the customer and merchant portal when a customer selected "use shipping address as billing address" in Shopify Checkout. |
| Jul 28, 2026 | Multi-touch dunning campaigns for payment recovery | New | High | We've launched Dunning Campaigns to help you recover lost revenue automatically when subscriber payments fail. Instead of relying on a single failed payment notice, you can now set up a multi-touch email sequence to prompt customers to update their billing details before their subscription lapses. More information about this feature is available here. |
| Jul 28, 2026 | Renewal Reminder Notification | New | High | You can now configure cadence-based renewal reminders that send based on the specific billing frequency of each subscription. More information about this feature is available here. |