Follow the standard Recurly go-live checklist like any other merchant, then layer on a few testing behaviors specific to Recover's retry strategies before you flip the switch on live traffic.

Available on all Recurly plans

1Overview 2Best practices 3Use-case guides

Overview

Before you go live, work through the standard Recurly go-live checklist like any other merchant. Because you're using Recover's retry strategies, build a few extra testing behaviors into your rollout first.

Best practices

Start small — send a small percentage of your overall volume first to confirm your live traffic is flowing correctly
Ramp up gradually — increase volume on your own timeline, and let the data drive each step
Run multiple dunning campaigns — split customers into cohorts so you can compare recovery rates across statistically distinct groups
Test different campaign durations — try extending your retry window to see whether it captures more long-tail recoveries
Tailor testing to your setup — the right approach depends on your payment method and gateway combination. One or more of the use cases below may apply, depending on your customer data and the gateways you enable.

Use-case testing guides

Your testing approach depends on your payment method and gateway mix. Follow the guide that matches your use case:

Single payment method, single gateway

Test recovery when subscribers use a single payment method.

Multi-payment method, single gateway

Test recovery for multiple payment methods routed through one gateway.

Multi-payment method, multi-gateway

Test recovery when multiple payment methods are spread across multiple gateways.