September 22, 2026 - Recurly Subscription Management
about 3 hours ago
The September 22nd release brings a strong mix of platform improvements across tax, communications, and payments infrastructure. Vertex merchants can now map up to 10 custom fields to Flexible Fields, and new email template parameters make plan and add-on change notifications smarter and more relevant for subscribers. Point-of-sale merchants gain a streamlined single-call NTID flow, while Brazilian merchants on EBANX will now see IOF tax surfaced directly on transaction details. On the gateway side, a Stripe chargeback fix ensures subscriptions expire correctly on fraud and service-related disputes — and CyberSource mid-volume merchants should note their migration window is September 21st–23rd.
| Release Date | Feature | Type | Potential Impact | Description / Overview |
|---|---|---|---|---|
| Sep 22 | Vertex | Enhancement | Low | Recurly's integration with Vertex now allows up to 10 custom fields that can be mapped to Vertex's Flexible Fields. |
| Sep 22 | Email Templates | Enhancement | Low | Several new email template parameters have been released allowing you to conditionally display plan-change and add-on-change details in your email templates — making it easier to send clearer, more relevant notifications when a subscriber's plan or add-ons change. |
| Sep 22 | V3 API | Enhancement | Low | Merchants using NTIDs for point-of-sale operations can now pass a Network Transaction ID alongside a supported gateway token in a single /purchases API call. No changes are required for non-card-present merchants. See External NTID documentation for more details. |
| Sep 22 | Ebanx Gateway | Enhancement | Low | Recurly now displays the IOF (Imposto sobre Operações Financeiras) tax calculated by EBANX on transaction detail pages for Brazilian transactions. This is a display-only update — no integration or configuration changes are required. |
| Sep 22 | Stripe Gateway | Bug fix | Med | Recurly has resolved an issue where certain fraud and service-related chargeback reason codes were not being recognized, which could prevent affected subscriptions from expiring automatically. This is a behind-the-scenes fix — no action is required. |
| Sep 22 | Cybersource Gateway | Enhancement | High | Recurly is continuing migrations to the newest version of Cybersource. Mid-volume merchants will be migrated between September 21st-23rd. Please contact support with any questions. |