---
updatedAt: 2026-08-24T19:41:22.000Z
agentTools:
  siteIndex: https://docs.recurly.com/llms.txt
  projectIndex: https://docs.recurly.com/recurly-subscriptions/llms.txt
---

# Dunning campaigns overview

Explore Recurly's dunning reporting and analytics tools to track, compare, and optimize revenue recovery performance.

<div class="rp-page">
  <div class="rp-overview">Recurly's dunning reporting and analytics tools help you track, analyze, and optimize how you recover revenue from failed payments. Compare campaigns, evaluate performance metrics, and benchmark your results against your industry to reduce involuntary churn. Use these dashboards to understand what's working and refine your dunning strategy over time.</div>
  <div class="rp-plan"><i class="fa-solid fa-key" aria-hidden="true"></i> Available on all Recurly plans</div>
  <div class="rp-toc">
    <a class="rp-toc-pill" href="#definition"><span class="rp-toc-num">1</span>Definition</a>
    <a class="rp-toc-pill" href="#key-details"><span class="rp-toc-num">2</span>Key details</a>
  </div>
</div>

### Prerequisites

<ul class="rp-list">
  <li>You must have the Analytics user role permission.</li>
</ul>

# Definition

<div class="rp-definition">Dunning is the automated process Recurly uses to recover revenue from failed or declined transactions. This section brings together the reporting tools you need to monitor recovery performance, compare campaign strategies, and understand how dunning affects your subscription and revenue metrics.</div>

# Key details

## Dunning campaigns

Dunning management plays a central role in Recurly's revenue recovery efforts. These analytics tools help you monitor, analyze, compare, and enhance your dunning strategies to boost revenue recovery.

<div class="rp-nav-grid">

<Cards>
  <Card title="Dunning benchmarks" href="https://docs.recurly.com/docs/dunning-benchmarks" target="_blank">
    See your dunning recovery rate compared to Recurly's built-in industry benchmarks.
  </Card>
  <Card title="Dunning summary" href="https://docs.recurly.com/docs/dunning-summary" target="_blank">
    Review how effectively Recurly's mechanisms recover revenue from declined transactions and reduce payment failures.
  </Card>
  <Card title="Invoices details" href="https://docs.recurly.com/docs/dunning-effectiveness#by-invoices" target="_blank">
    Get a detailed view of invoice recovery performance across all dunning campaigns, filterable by campaign.
  </Card>
  <Card title="Revenue details" href="https://docs.recurly.com/docs/dunning-effectiveness#by-revenue" target="_blank">
    Explore the financial outcomes and revenue impact of your dunning campaigns.
  </Card>
  <Card title="Subscriptions details" href="https://docs.recurly.com/docs/dunning-effectiveness#by-subscriptions" target="_blank">
    See how dunning campaigns influence subscription retention and recovery.
  </Card>
</Cards>
</div>

## Compare dunning

Use these tools to compare the performance and effectiveness of different dunning strategies or campaign versions.

<div class="rp-nav-grid">

<Cards>
  <Card title="Compare versions" href="https://docs.recurly.com/docs/dunning-effectiveness#by-versions" target="_blank">
    Analyze and contrast different versions of a single dunning campaign to identify the most effective strategies.
  </Card>
  <Card title="Compare campaigns" href="https://docs.recurly.com/docs/dunning-effectiveness#by-campaigns" target="_blank">
    Evaluate and differentiate the effectiveness of various dunning campaigns to refine your approach and apply best practices.
  </Card>
</Cards>
</div>

# Sub pages

* [Dunning campaigns dashboards](https://docs.recurly.com/recurly-subscriptions/docs/dunning-effectiveness.md)
* [Dunning benchmarks](https://docs.recurly.com/recurly-subscriptions/docs/dunning-benchmarks.md)
* [Dunning summary](https://docs.recurly.com/recurly-subscriptions/docs/dunning-summary.md)

# Sibling pages

* [Analytics overview](https://docs.recurly.com/recurly-subscriptions/docs/recurly-analytics-overview.md)
* [Explore overview](https://docs.recurly.com/recurly-subscriptions/docs/recurly-builder.md)
* [Business entities overview](https://docs.recurly.com/recurly-subscriptions/docs/business-entities-overview.md)
* [Subscriber management analytics](https://docs.recurly.com/recurly-subscriptions/docs/subscriber-management-analytics.md)
* [Recurring billing analytics](https://docs.recurly.com/recurly-subscriptions/docs/recurring-billing-analytics.md)
* [Plans, pricing and promotions analytics](https://docs.recurly.com/recurly-subscriptions/docs/plans-pricing-and-promotions-analytics.md)
* [Churn management analytics](https://docs.recurly.com/recurly-subscriptions/docs/churn-management-analytics.md)
* [Payments Hub](https://docs.recurly.com/recurly-subscriptions/docs/payments-hub.md)
* [Data imports and exports](https://docs.recurly.com/recurly-subscriptions/docs/data-imports-and-exports.md)