# Recurly Engage Docs Documentation

> Documentation for Recurly Engage Docs

This file lists one part of the documentation. The full index is at https://docs.recurly.com/recurly-engage/llms.txt. The index for every project on this site is at https://docs.recurly.com/llms.txt.

## Directory: GETTING STARTED
- [Overview: Recurly Engage](https://docs.recurly.com/recurly-engage/docs/overview-recurly-engage.md): High-level architecture and integration overview of the Recurly Engage platform—SDKs, console, core processor, and supported third-party connectors.
  - [Sandbox provisioning](https://docs.recurly.com/recurly-engage/docs/sandbox-provisioning.md): Begin a fully self-serve, free sandbox of Recurly Engage to run internal customer engagement campaigns, starting with involuntary churn, using a secure, streamlined sandbox environment.
  - [Getting started with Recurly Engage](https://docs.recurly.com/recurly-engage/docs/getting-started-with-recurly-engage.md): Short descriptions and direct links to the core Recurly Engage setup and management guides for quick navigationion.
- [Recurly Engage setup](https://docs.recurly.com/recurly-engage/docs/setup-your-app.md): Guidance on configuring your application in Recurly Engage: name, domain, and alias setup for a branded, secure integration.
- [Invite users](https://docs.recurly.com/recurly-engage/docs/invite-users.md): Steps to invite team members and manage their access within your Recurly Engage application.
- [Sync user traits](https://docs.recurly.com/recurly-engage/docs/sync-user-traits.md): How to sync and import user attributes into Recurly Engage for targeted campaigns and personalized experiences.
- [Activate prompts](https://docs.recurly.com/recurly-engage/docs/activate-prompts.md): How to move your prompts from draft to live in Recurly Engage, including QA review and full deployment.
- [Recurly Engage javascript tag](https://docs.recurly.com/recurly-engage/docs/add-the-redfast-tag.md): Implementation details for adding the Recurly Engage tag to your site, via tag managers or direct script injection.
  - [Google tag manager](https://docs.recurly.com/recurly-engage/docs/google-tag-manager.md): Step-by-step instructions for deploying the Recurly Engage client SDK via Google Tag Manager.
  - [Adobe dynamic tag manager](https://docs.recurly.com/recurly-engage/docs/adobe-dynamic-tag-manager.md): Step-by-step instructions for integrating the Recurly Engage JavaScript client via Adobe Dynamic Tag Manager.
  - [Tealium iQ tag manager](https://docs.recurly.com/recurly-engage/docs/tealium-iq-tag-manager.md): Step-by-step instructions for integrating the Recurly Engage JavaScript client via Tealium iQ Tag Manager.
  - [Direct tag management](https://docs.recurly.com/recurly-engage/docs/rengage-direct-tag.md): Instructions for embedding the Recurly Engage JavaScript SDK directly into your site’s HTML.
- [Create a pop-up](https://docs.recurly.com/recurly-engage/docs/create-a-pop-up-recurly-engage.md): Steps to create and configure a pop-up prompt in Recurly Engage, from initial setup to live deployment.
- [Create an experiment](https://docs.recurly.com/recurly-engage/docs/create-an-experiment.md): Step-by-step guide to creating and running A/B experiments on your prompts in Recurly Engage.

## Directory: USE CASES
- [Popular use cases](https://docs.recurly.com/recurly-engage/docs/popular-uses.md): Overview of the most popular use cases for Recurly Engage prompts across the customer lifecycle.
  - [Cancel save](https://docs.recurly.com/recurly-engage/docs/cancel-save.md): Configuration guide for implementing a "Cancel/Save" flow to prevent customer churn. It outlines the process of creating and deploying a multi-step survey with tailored offers to retain users.
  - [Payment failure](https://docs.recurly.com/recurly-engage/docs/failed-rebill.md): Configuration guide for creating a payment failure flow. It details how to set up targeted in-app prompts to help users update their payment information and reduce involuntary churn.
  - [Personalized onboarding](https://docs.recurly.com/recurly-engage/docs/personalized-onboarding.md): A guide to setting up a personalized onboarding experience. It explains how to create multi-visit, contextual prompts that guide new users without using disruptive, traditional tours.
  - [Premium plan adoption](https://docs.recurly.com/recurly-engage/docs/premium-plan-upsell.md): Configuration guide for the Premium Plan Adoption use case, which targets engaged users with contextual prompts to upgrade to premium plans or add-ons.
  - [1-click resubscribe](https://docs.recurly.com/recurly-engage/docs/one-click-resubscribe.md): Configuration guide for the 1-Click Resubscribe use case, which enables churned users to reactivate their subscription with a single click.
  - [Abandon cart](https://docs.recurly.com/recurly-engage/docs/abandon-cart.md): Configuration guide for the Abandon Cart use case, which targets visitors who leave items in their cart and encourages them to complete checkout.
- [More uses](https://docs.recurly.com/recurly-engage/docs/more-uses.md): Additional use cases for Recurly Engage, showcasing diverse prompt strategies across lifecycle stages.

## Directory: PROMPTS
- [Prompts management](https://docs.recurly.com/recurly-engage/docs/management.md): Overview of the Prompts management section in Recurly Engage, covering prompt lifecycle configuration from creation through experimentation.
  - [Template library](https://docs.recurly.com/recurly-engage/docs/template-library.md): How to create prompts and guides from pre-configured, use-case-based templates in Recurly Engage.
- [Prompts](https://docs.recurly.com/recurly-engage/docs/prompts.md): An introduction to in-app messaging prompts in Recurly Engage and quick access to their management console.
  - [Inline prompts](https://docs.recurly.com/recurly-engage/docs/inlines.md): Comprehensive guide to creating and managing inline prompts—horizontal, vertical, tile, and text-only—using defined zones in Recurly Engage.
  - [Overlay prompts](https://docs.recurly.com/recurly-engage/docs/overlays.md): Details on creating and managing overlay prompts—interstitials, pop-ups, video overlays, notifications, and bottom banners—in Recurly Engage.
  - [Invisible prompts](https://docs.recurly.com/recurly-engage/docs/invisible.md): Configure and trigger background behaviors in your application without any user-facing UI using Invisible Prompts.
  - [Push prompts](https://docs.recurly.com/recurly-engage/docs/push-notification.md): Details on creating and managing push notifications (Push Prompts) in Recurly Engage.
  - [Video prompts](https://docs.recurly.com/recurly-engage/docs/video.md): Configuration and best practices for creating video prompts in Recurly Engage.
  - [Mobile interstitial prompts](https://docs.recurly.com/recurly-engage/docs/mobile-interstitial.md): Guide to creating and managing full-screen mobile interstitial prompts in Recurly Engage.
  - [Interstitial prompts](https://docs.recurly.com/recurly-engage/docs/interstitial-prompts.md): Information on Recurly Engage's enhanced SDK. It details the new granular button controls for interstitial prompts on HTML devices, Roku, and Apple TV, which allow for customized button layouts and…
  - [Paywall and hardwall prompts](https://docs.recurly.com/recurly-engage/docs/paywall-hardwall.md): Set up an Engage dynamic paywall to limit free content and convert readers into subscribers.
  - [In prompt billing](https://docs.recurly.com/recurly-engage/docs/in-prompt-billing.md): Update your customers' payment methods without redirecting them away from your app. Recurly Engage's In-Prompt Billing embeds secure, PCI-compliant payment fields directly into your existing user…
- [Prompt editor](https://docs.recurly.com/recurly-engage/docs/editor.md): Overview of the design editor for creating and customizing prompts in Recurly Engage.
  - [Localization (Multi-language support)](https://docs.recurly.com/recurly-engage/docs/localization-multi-language-support.md): How to localize prompts based on your user’s browser or app locale without duplicating prompts for each language.
  - [Dynamic variables](https://docs.recurly.com/recurly-engage/docs/dynamic-variables.md): Configure and use dynamic variables (custom traits) within your prompts to deliver personalized messaging.
  - [Forms](https://docs.recurly.com/recurly-engage/docs/forms.md): How to add input fields or survey options to your prompts and handle submitted values in actions.
  - [Styling (CSS selectors)](https://docs.recurly.com/recurly-engage/docs/styling-fine-tuning-css-selectors.md): CSS selector reference for customizing the look and feel of Recurly Engage prompts.
- [Prompt settings](https://docs.recurly.com/recurly-engage/docs/prompt-settings.md): Overview of the Prompt Settings section in Recurly Engage, providing quick access to all prompt-level configuration pages.
  - [Triggers](https://docs.recurly.com/recurly-engage/docs/triggers.md): Instructions for configuring when and where your prompts should appear using page, event, and advanced triggers—all within a single, comprehensive guide.
  - [Limits](https://docs.recurly.com/recurly-engage/docs/limits.md): Guide to configuring prompt delivery limits—impression, frequency, budget, user, and delivery caps—in Recurly Engage.
  - [Schedule](https://docs.recurly.com/recurly-engage/docs/schedule-1.md): How to schedule prompts or guides to run only during specific dates, days, and times in Recurly Engage.
  - [Goals](https://docs.recurly.com/recurly-engage/docs/goals.md): How to set up and use custom conversion goals for your Recurly Engage prompts.
  - [Actions](https://docs.recurly.com/recurly-engage/docs/actions-1.md): Overview of prompt actions—triggered events tied to user interactions, built-in connectors, and custom integrations in Recurly Engage.
  - [Experiments](https://docs.recurly.com/recurly-engage/docs/experiments-1.md): Guide to creating and running A/B tests (experiments) on your prompts in Recurly Engage.
  - [Default prompt sizes](https://docs.recurly.com/recurly-engage/docs/default-prompt-sizes.md): Configuration guide for default prompt sizes and CSS controls in Recurly Engage.
  - [Segment traffic split](https://docs.recurly.com/recurly-engage/docs/segment-traffic-split.md): A guide on Recurly Engage's traffic splitting feature. It explains how to A/B test different prompt experiences, like modals and banners, to optimize performance and conversion rates.
  - [Cross app prompt cloning](https://docs.recurly.com/recurly-engage/docs/cross-app-prompt-cloning.md): A guide on how to clone prompts across different applications in Recurly Engage. It explains how to copy prompts from a staging environment to a live production app to maintain consistency and…
  - [Email notifications](https://docs.recurly.com/recurly-engage/docs/email-notifications.md): You can now receive notifications when prompts are set to expire.
  - [Liquid support for prompts](https://docs.recurly.com/recurly-engage/docs/liquid-support-for-prompts.md): A guide on how to use Liquid, a template language, to personalize prompts in Recurly Engage. It explains how to dynamically insert subscriber and account data into your prompts to create a more…
  - [Recommended prompt sizes](https://docs.recurly.com/recurly-engage/docs/recommended-prompt-sizes.md): Creative asset specifications for platform prompts. Includes recommended image sizes, aspect ratios, and supported file types for Inline and Overlay prompt styles across web, mobile, and TV SDKs.
  - [Engagement categories](https://docs.recurly.com/recurly-engage/docs/engagement-categories.md): Learn how to assign specific use-case categories to prompts during configuration to ensure accurate success rate tracking and reporting.
  - [Drill down metrics](https://docs.recurly.com/recurly-engage/docs/drill-down-metrics.md): Unlock deeper insights with Granular Analytics for Pulse. Learn how to use Drill Down Metrics to filter prompt performance by language, segment, and device category for more precise user behavior…

## Directory: GUIDES
- [Overview: Guides](https://docs.recurly.com/recurly-engage/docs/guides.md): Overview and how-to for multi-step Guides in Recurly Engage, including wizards, surveys, journeys, and triggered flows.
- [Tours](https://docs.recurly.com/recurly-engage/docs/tours.md): Build a Tour in Recurly Engage — a multi-step, element-anchored tooltip walkthrough that guides subscribers through your site.

## Directory: PERFORMANCE
- [Overview: Performance](https://docs.recurly.com/recurly-engage/docs/dashboard-engage.md): Overview of the Performance tab for monitoring prompt and guide metrics in Recurly Engage.

## Directory: SEGMENTS
- [Overview: Segments](https://docs.recurly.com/recurly-engage/docs/segments.md): How to create and manage user segments in Recurly Engage for targeted prompt delivery.
  - [Complex Collections](https://docs.recurly.com/recurly-engage/docs/complex-collections.md): How complex collection traits, like subscriptions, differ from standard traits — with filtering examples and known behavior to watch for.
- [Churn propensity modeling](https://docs.recurly.com/recurly-engage/docs/churn-propensity-modeling.md): Churn propensity modeling is a machine learning feature in Recurly Engage that assigns each subscriber a real-time risk score from 1–10 to surface at-risk subscribers before they cancel.

## Directory: PREVIEW
- [Live Now - Preview tool](https://docs.recurly.com/recurly-engage/docs/live-now-preview-tool.md): Overview of the Preview Tool (Live Now) in Recurly Engage for visual editing and validation of prompts, segments, and trackers directly on your website.
- [Live](https://docs.recurly.com/recurly-engage/docs/live-tool.md): Guide for the Live view in Recurly Engage, which provides near-real-time monitoring of prompt interactions and errors.

## Directory: PARTNER INTEGRATIONS
- [Billing integrations](https://docs.recurly.com/recurly-engage/docs/billing.md): High‑level overview of all billing and subscription connectors available in Recurly Engage.
  - [Recurly](https://docs.recurly.com/recurly-engage/docs/recurly-integration.md): Configuration guide for the Recurly connector in Recurly Engage, including activation, data sync, and 1-Click subscription actions.
  - [Recurly webhooks](https://docs.recurly.com/recurly-engage/docs/recurly-webhooks.md): This document outlines the process for integrating your Recurly account with our system using webhooks to enable real-time updates for subscription events. The integration utilizes a dedicated…
  - [Recurly.js / HAM / Checkout](https://docs.recurly.com/recurly-engage/docs/recurlyjs-ham-checkout.md)
  - [Recurly Commerce](https://docs.recurly.com/recurly-engage/docs/recurly-commerce.md): Documentation for connecting Recurly Commerce with Recurly Engage, enabling real-time, one-click actions (like pausing or applying discounts) within Engage prompts for active subscriptions.
  - [Chargify](https://docs.recurly.com/recurly-engage/docs/chargify.md): Configuration and usage guide for the Chargify connector in Recurly Engage.
  - [Cleeng](https://docs.recurly.com/recurly-engage/docs/cleeng.md): Configuration and usage guide for the Cleeng connector in Recurly Engage, including API setup, supported actions, and subscription data syncing.
  - [Evergent](https://docs.recurly.com/recurly-engage/docs/evergent.md): Configuration guide for the Evergent connector in Recurly Engage—activation, data sync, and supported subscription actions.
  - [Piano](https://docs.recurly.com/recurly-engage/docs/piano.md): How to connect and sync subscriber data from Piano to Recurly Engage, plus configure 1‑Click subscription actions.
  - [Zuora](https://docs.recurly.com/recurly-engage/docs/zuora.md): Configuration guide for the Zuora connector in Recurly Engage, including setup, data sync, and 1-Click subscription actions.
  - [Google](https://docs.recurly.com/recurly-engage/docs/google-rf.md): Setup guide for Google’s Firebase Cloud Messaging (FCM) connector in Recurly Engage Push Prompts.
  - [Ordergroove](https://docs.recurly.com/recurly-engage/docs/ordergroove.md): Seamlessly integrate Recurly Engage with Ordergroove to unify subscriber data, enable proactive, targeted engagement, and offer customers 1-click subscription management.
  - [Chargebee](https://docs.recurly.com/recurly-engage/docs/chargebee.md): Configuration guide for the Chargebee connector in Recurly Engage, including activation, data sync, and 1-Click subscription actions.
  - [Amazon](https://docs.recurly.com/recurly-engage/docs/amazon-1-rf.md): Setup guide for the Amazon Device Messaging (ADM) connector in Recurly Engage Push Prompts.
  - [App Stores](https://docs.recurly.com/recurly-engage/docs/app-stores-rf.md): Guidance for configuring in-app purchase flows in Recurly Engage prompts across Roku, Apple, and Google platforms.
  - [Apple](https://docs.recurly.com/recurly-engage/docs/apple-rf.md): Guide to configuring Apple Push Notification Service (APNs) credentials in Recurly Engage for push prompts.
  - [Braintree](https://docs.recurly.com/recurly-engage/docs/braintree-rf.md): Setup and action guide for the Braintree connector in Recurly Engage.
  - [Shopify](https://docs.recurly.com/recurly-engage/docs/shopify-rf.md): Configuration guide for the Shopify connector in Recurly Engage—setup, supported actions, and usage steps.
  - [Stripe](https://docs.recurly.com/recurly-engage/docs/stripe-rf.md): Configuration guide for the Stripe connector in Recurly Engage—activation, data sync, 1-Click actions, and subscription management.
  - [Vindicia](https://docs.recurly.com/recurly-engage/docs/vindicia-rf.md): Guide to configuring the Vindicia connector in Recurly Engage—setup, data sync, and subscription actions.
- [CRM integrations](https://docs.recurly.com/recurly-engage/docs/crm.md): High-level overview of all CRM and engagement connectors available in Recurly Engage.
  - [ActiveCampaign](https://docs.recurly.com/recurly-engage/docs/activecampaign.md): Configuration guide for the ActiveCampaign connector in Recurly Engage—API setup and supported automation actions.
  - [Adobe](https://docs.recurly.com/recurly-engage/docs/adobe-aep-ajo.md): A guide to the Recurly Engage and Adobe integration. It details how to connect Adobe Experience Cloud products to Recurly Engage to create a unified data layer, enable cross-product orchestration,…
  - [Iterable](https://docs.recurly.com/recurly-engage/docs/iterable.md): Configuration guide for the Iterable connector in Recurly Engage—setup and supported messaging and lifecycle actions for cross-channel marketing.
  - [Naviga](https://docs.recurly.com/recurly-engage/docs/naviga.md): Configuration guide for the Naviga connector in Recurly Engage—setup and supported subscription actions for news and publishing platforms.
  - [Freshdesk](https://docs.recurly.com/recurly-engage/docs/freshdesk.md): Configuration guide for the Freshdesk connector in Recurly Engage—API setup and supported support ticket and contact management actions.
  - [Salesforce](https://docs.recurly.com/recurly-engage/docs/salesforce-marketing-cloud.md): Configuration guide for the Salesforce connector in Recurly Engage—setup, credentials, and supported actions for Support Cloud and Marketing Cloud.
  - [Segment](https://docs.recurly.com/recurly-engage/docs/segmentio-twilio.md): Configuration guide for syncing Segment traits into Recurly Engage via Segment Unify or Amazon Lambda
  - [Hightouch](https://docs.recurly.com/recurly-engage/docs/hightouch.md): Learn how to connect your data warehouse to Recurly Engage using Hightouch’s HTTP Request destination to automate user property updates and personalizations.
  - [Braze](https://docs.recurly.com/recurly-engage/docs/braze-rf.md): Configuration guide for the Braze connector in Recurly Engage—API setup and supported user management actions.
  - [Sendgrid](https://docs.recurly.com/recurly-engage/docs/sendgrid-rf.md): Connect Recurly Engage to SendGrid for dynamic emails and list management
  - [Zendesk](https://docs.recurly.com/recurly-engage/docs/zendesk-rf.md): Configuration guide for the Recurly Engage Zendesk integration, enabling support workflows to be triggered directly from prompts.
- [Analytics integrations](https://docs.recurly.com/recurly-engage/docs/analytics-integrations.md): High-level overview of all analytics integrations available in Recurly Engage.
  - [Google Analytics](https://docs.recurly.com/recurly-engage/docs/google-analytics.md): Integration guide for sending Recurly Engage prompt interaction events to Google Analytics via client-side SDK and server-side Measurement Protocol.
  - [Amplitude](https://docs.recurly.com/recurly-engage/docs/amplitude.md): Integration guide for sending Recurly Engage prompt events to Amplitude and syncing user data via CSV, Webhooks, or Export API.
  - [Mixpanel](https://docs.recurly.com/recurly-engage/docs/mixpanel.md): Integration guide for the Mixpanel connector in Recurly Engage—setup and required credentials for event and user trait sync.
  - [mParticle](https://docs.recurly.com/recurly-engage/docs/mparticle.md): Integration guide for capturing Recurly Engage prompt interactions as custom events in mParticle via Custom Feed.
  - [Adobe Analytics](https://docs.recurly.com/recurly-engage/docs/adobe-analytics.md): Integration guide for sending Recurly Engage prompt events to Adobe Analytics using the Experience Platform Web SDK (Alloy.js).
- [Design Tool integrations](https://docs.recurly.com/recurly-engage/docs/design-tool-integrations.md): High-level overview of all Design Tool integrations available in Recurly Engage.
  - [Figma](https://docs.recurly.com/recurly-engage/docs/figma.md): How to import a Figma design into Recurly Engage and generate a styled web popup prompt using AI Figma Sync.

## Directory: SDKs
- [Overview: SDK](https://docs.recurly.com/recurly-engage/docs/recurly-engage-sdk.md): Overview of the SDK section in Recurly Engage, providing quick access to platform-specific SDK guides and testing best practices.
- [Javascript (Web and CTV)](https://docs.recurly.com/recurly-engage/docs/javascript-sdk.md): Configuration guide for the JavaScript SDK, supporting both web browsers and HTML5-based CTV devices in Recurly Engage.
- [iOS (Deprecated)](https://docs.recurly.com/recurly-engage/docs/ios-sdk.md): Configuration guide for the Recurly Engage iOS and tvOS SDK, enabling native prompt display and usage tracking in your mobile apps.
- [Android (Deprecated)](https://docs.recurly.com/recurly-engage/docs/android-sdk.md): Configuration guide for the Recurly Engage Android SDK, enabling native prompt display and usage tracking in your mobile and TV apps.
- [Android (V3)](https://docs.recurly.com/recurly-engage/docs/android-sdk-v3.md): How to install, initialize, and integrate the Recurly Engage Android SDK v3 into native Android applications, including prompt display, event tracking, inline components, push notifications, and…
- [Roku](https://docs.recurly.com/recurly-engage/docs/roku-sdk.md): Configuration guide for the Recurly Engage Roku SDK, which enables native prompt display and usage tracking in your Roku applications.
- [React Native (Deprecated)](https://docs.recurly.com/recurly-engage/docs/react-native.md): Configuration guide for the Recurly Engage React Native SDK, enabling prompt rendering and event tracking in your React Native applications.
- [React Native (V2)](https://docs.recurly.com/recurly-engage/docs/react-native-sdk-v2.md): How to install, initialize, and integrate the Recurly Engage React Native SDK to render prompts and track user interaction events in iOS and Android applications.
- [Testing tips](https://docs.recurly.com/recurly-engage/docs/sdk-testing-tips.md): Testing best practices for validating prompt delivery and user state in Recurly Engage.

## Directory: PLATFORM SETTINGS
- [Overview: Platform settings](https://docs.recurly.com/recurly-engage/docs/settings.md): Overview of the Platform settings section in Recurly Engage, providing quick links to each configuration subpage.
- [Application](https://docs.recurly.com/recurly-engage/docs/application.md): Configure your application settings—ID, API Key, domain, aliases, and timezone—to ensure Recurly Engage functions correctly on your site or app.
- [User ID matching](https://docs.recurly.com/recurly-engage/docs/user-id-matching.md): Guide for configuring how Recurly Engage matches authenticated users via unique browser-stored identifiers.
  - [Creating test account credentials](https://docs.recurly.com/recurly-engage/docs/creating-test-account-credentials.md): Learn how to quickly create test account credentials in Recurly Engage. Setting up these credentials allows your Recurly Account Manager or Support Specialist to directly access and test your…
- [Usage tracking](https://docs.recurly.com/recurly-engage/docs/usage-tracking-1.md): How to configure and use Recurly Engage’s Usage Tracking feature to capture and act on user behavior metrics such as visits, session duration, and custom events.
- [User traits](https://docs.recurly.com/recurly-engage/docs/user-traits.md): This article explains how to import, configure, and manage custom user traits in Recurly Engage to extend targeting beyond default behavior metrics.
  - [Looker](https://docs.recurly.com/recurly-engage/docs/looker.md): The Looker integration lets you schedule daily exports of CSV user trait data directly from Looker into your Recurly Engage AWS S3 bucket for seamless ingestion.
- [Tags](https://docs.recurly.com/recurly-engage/docs/tags.md): Manage and report on groups of prompts using tags, with combined analytics and frequency controls.
- [Data sources](https://docs.recurly.com/recurly-engage/docs/data-sources.md): Use CSV uploads as data sources for dynamic prompt content and enrich in-app messages.
- [Custom JS snippet](https://docs.recurly.com/recurly-engage/docs/custom-js-snippet.md): Override default identification, trait syncing, consent, promotion display, and analytics behaviors in the Recurly Engage JavaScript SDK by supplying custom Settings functions.
- [Integrations](https://docs.recurly.com/recurly-engage/docs/integrations.md): How to activate and configure third-party connectors for billing, support, marketing, and analytics within Recurly Engage.
  - [External](https://docs.recurly.com/recurly-engage/docs/connector-actions.md): How to configure and use connector actions in Recurly Engage to interact with third‑party services.
  - [APIs](https://docs.recurly.com/recurly-engage/docs/api-actions.md): How to configure custom API actions within Recurly Engage, including setting up credentials and defining action details.
  - [Website](https://docs.recurly.com/recurly-engage/docs/website-actions.md): How to configure and use Website Actions within Recurly Engage, including adding simple built-in actions and custom JavaScript code.
  - [Push notifications](https://docs.recurly.com/recurly-engage/docs/push.md): How to configure push notification endpoints and credentials for Recurly Engage.
- [Zones](https://docs.recurly.com/recurly-engage/docs/zones.md): Zones designate areas in your app or site where personalized content—text, images, or invisible actions—can be injected by Recurly Engage.
- [Users](https://docs.recurly.com/recurly-engage/docs/users.md): Overview of the Users settings section in Recurly Engage, covering account access and user management tools.
  - [Pulse users](https://docs.recurly.com/recurly-engage/docs/pulse-users.md): Manage user access to your Recurly Engage (Pulse) application by assigning permission levels to team members.
  - [Test users](https://docs.recurly.com/recurly-engage/docs/test-users.md): Configuration guide for the Test Users feature, which allows whitelisted users to preview active prompts in a production environment.
  - [User lookup](https://docs.recurly.com/recurly-engage/docs/user-lookup.md): Configuration guide for the User Lookup tool, which enables you to troubleshoot individual users by viewing their traits and eligible prompts.
  - [Global limits](https://docs.recurly.com/recurly-engage/docs/global-limits.md): Configuration guide for the Global Limits tab, which allows you to apply account-wide holdout, frequency cap, impression limits, and overlay interval settings in Recurly Engage.
- [Download data](https://docs.recurly.com/recurly-engage/docs/download-data.md): Configuration guide for the Download Data feature, which allows you to export Segment, Prompt, Guide, and activity data from Recurly Engage.
  - [Google Analytics](https://docs.recurly.com/recurly-engage/docs/google-analytics-events.md): Configuration guide for integrating Recurly Engage with Google Analytics Measurement Protocol via API actions.
- [SSO integration](https://docs.recurly.com/recurly-engage/docs/sso-integration.md): Learn how Pulse’s Single Sign-On (SSO) feature works for enterprise clients. This guide explains key benefits, our partnership with WorkOS, and the steps for IT administrators to configure user…

## Directory: FAQs
- [Testing a prompt before launching](https://docs.recurly.com/recurly-engage/docs/how-should-i-test-a-prompt-before-launching.md): Guidance on how to safely test prompts before launching to production audiences in Recurly Engage.
- [Debugging a prompt that is not showing](https://docs.recurly.com/recurly-engage/docs/faqs.md): Configuration guide for debugging prompts that fail to display in Recurly Engage.
- [Using custom fonts in a prompt](https://docs.recurly.com/recurly-engage/docs/can-i-use-custom-fonts-or-dimensions-when-styling-my-prompt.md): Configuration guide for applying custom fonts to Recurly Engage prompts using Custom CSS.
- [Integrating a prompt inside an iFrame in my site](https://docs.recurly.com/recurly-engage/docs/can-i-integrate-a-prompt-inside-an-iframe-on-my-site.md): Configuration guide for triggering Recurly Engage prompts from within a child iFrame using the browser `postMessage` API.
- [Dowloading prompt activity data](https://docs.recurly.com/recurly-engage/docs/can-i-download-prompt-interactions-data.md): Configuration guide for downloading prompt metrics and activity data from Recurly Engage.
- [Creating a prompt with custom dimensions](https://docs.recurly.com/recurly-engage/docs/can-i-create-a-prompt-with-custom-dimensions.md): Configuration guide for setting custom dimensions on Recurly Engage prompts using Custom CSS.

## Directory: ABOUT
- [Recurly Engage Changelog](https://docs.recurly.com/recurly-engage/docs/recurly-engage-changelog.md)
- [Data privacy and security](https://docs.recurly.com/recurly-engage/docs/data-privacy.md): Overview of Recurly Engage’s data privacy and security practices, ensuring compliance and user trust.
  - [Cookie consent](https://docs.recurly.com/recurly-engage/docs/cookie-consent.md): Explains why cookies can block the Engage tag under default consent settings and how to configure consent categorization and opt-out syncing correctly.
- [Accessibility](https://docs.recurly.com/recurly-engage/docs/accessibility.md): Accessibility compliance guidelines for Recurly Engage prompts, aligned with WCAG standards.
- [Adblocker mitigation](https://docs.recurly.com/recurly-engage/docs/ad-blocker-mitigation.md): Configuration guide for Ad Blocker Mitigation, enabling Recurly Engage to function when users have ad blockers enabled.