---
updatedAt: 2026-10-01T16:51:42.000Z
agentTools:
  siteIndex: https://docs.recurly.com/llms.txt
  projectIndex: https://docs.recurly.com/recurly-engage/llms.txt
---

# Email notifications

You can now receive notifications when prompts are set to expire.

<div class="rp-page">
  <div class="rp-overview">Recurly Engage can send automatic email alerts when a prompt or guide is set to expire, so you can manage your content proactively. Staying ahead of expirations helps you keep the user experience consistent and avoid unintended interruptions.</div>
  <div class="rp-plan"><i class="fa-solid fa-key" aria-hidden="true"></i> Available on all Recurly plans</div>
  <div class="rp-toc">
    <a class="rp-toc-pill" href="#definition"><span class="rp-toc-num">1</span>Definition</a>
    <a class="rp-toc-pill" href="#key-benefits"><span class="rp-toc-num">2</span>Key benefits</a>
    <a class="rp-toc-pill" href="#key-details"><span class="rp-toc-num">3</span>Key details</a>
  </div>
</div>

# Definition

<div class="rp-definition">Expiring content notifications are automatic email alerts sent when a prompt or guide is about to expire. You choose who receives them and how often.</div>

# Key benefits

<div class="rp-benefits">
  <div class="rp-benefit">
    <div class="rp-benefit-icon"><i class="fa-solid fa-bell" aria-hidden="true"></i></div>
    <strong>Proactive content management</strong>
    <span>Receive automatic email alerts when a prompt or guide is about to expire, so you can stay ahead of content changes.</span>
  </div>
  <div class="rp-benefit">
    <div class="rp-benefit-icon"><i class="fa-solid fa-shield-halved" aria-hidden="true"></i></div>
    <strong>Uninterrupted user experience</strong>
    <span>Avoid unintended service interruptions and content gaps by knowing exactly when to update or replace your content.</span>
  </div>
  <div class="rp-benefit">
    <div class="rp-benefit-icon"><i class="fa-solid fa-arrow-trend-up" aria-hidden="true"></i></div>
    <strong>Protected performance</strong>
    <span>Get notified about expiring content that may be crucial to user engagement, so you can act and maintain performance.</span>
  </div>
</div>

# Key details

To enable email notifications for expiring prompts and guides, follow these steps.

<div class="rp-steps">
  <div class="rp-step">
    <div class="rp-step-num">1</div>
    <div><h4>Confirm your Recurly Engage access</h4><p>Make sure you're an active Recurly Engage member. If you're not, <a href="https://recurly.com/product/engage/" target="_blank">book a demo</a>.</p></div>
  </div>
</div>

<div class="rp-steps">
  <div class="rp-step">
    <div class="rp-step-num">2</div>
    <div><h4>Open notification settings</h4><p>In Pulse, the Recurly Engage management console, navigate to <span style={{fontWeight: "bold"}}>Settings &gt; App Management &gt; Notifications</span>.</p></div>
  </div>
</div>

<div class="rp-steps">
  <div class="rp-step">
    <div class="rp-step-num">3</div>
    <div><h4>Adjust your preferences</h4><p>Adjust your email notification preferences and recipients for expiring prompts and guides.</p></div>
  </div>
</div>

<div class="rp-callout rp-callout-note">
  <div><strong><i class="fa-solid fa-circle-info" aria-hidden="true"></i> Note</strong>Weekly notifications trigger on Mondays.</div>
</div>

<Image src="https://files.readme.io/b475bbc61939704a1167465afa6ea954a7e3c0f092615f51868bcf67fe67c1b3-expiring_email_notifications.png" align="center" width="75%" border={true} />

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# Sibling pages

* [Triggers](https://docs.recurly.com/recurly-engage/docs/triggers.md)
* [Limits](https://docs.recurly.com/recurly-engage/docs/limits.md)
* [Schedule](https://docs.recurly.com/recurly-engage/docs/schedule-1.md)
* [Goals](https://docs.recurly.com/recurly-engage/docs/goals.md)
* [Actions](https://docs.recurly.com/recurly-engage/docs/actions-1.md)
* [Experiments](https://docs.recurly.com/recurly-engage/docs/experiments-1.md)
* [Default prompt sizes](https://docs.recurly.com/recurly-engage/docs/default-prompt-sizes.md)
* [Segment traffic split](https://docs.recurly.com/recurly-engage/docs/segment-traffic-split.md)
* [Cross app prompt cloning](https://docs.recurly.com/recurly-engage/docs/cross-app-prompt-cloning.md)
* [Liquid support for prompts](https://docs.recurly.com/recurly-engage/docs/liquid-support-for-prompts.md)
* [Recommended prompt sizes](https://docs.recurly.com/recurly-engage/docs/recommended-prompt-sizes.md)
* [Engagement categories](https://docs.recurly.com/recurly-engage/docs/engagement-categories.md)
* [Drill down metrics](https://docs.recurly.com/recurly-engage/docs/drill-down-metrics.md)