---
updatedAt: 2026-10-01T17:19:20.000Z
agentTools:
  siteIndex: https://docs.recurly.com/llms.txt
  projectIndex: https://docs.recurly.com/recurly-engage/llms.txt
---

# Overview: Performance

Overview of the Performance tab for monitoring prompt and guide metrics in Recurly Engage.

<div class="rp-page">
  <div class="rp-overview">The Performance tab gives you a single view of how your Recurly Engage prompts, guides, and experiments are performing. Use it to track users, impressions, clicks, and click-through rate (CTR), and to see your top performers and recent activity.</div>
  <div class="rp-plan"><i class="fa-solid fa-key" aria-hidden="true"></i> Available on all Recurly Engage subscription plans</div>
  <div class="rp-toc">
    <a class="rp-toc-pill" href="#definition"><span class="rp-toc-num">1</span>Definition</a>
    <a class="rp-toc-pill" href="#key-benefits"><span class="rp-toc-num">2</span>Key benefits</a>
    <a class="rp-toc-pill" href="#key-details"><span class="rp-toc-num">3</span>Key details</a>
  </div>
</div>

### Prerequisites

<ul class="rp-list">
  <li>You must have <strong>Company</strong>, <strong>App Administrator</strong>, or <strong>App Member</strong> permissions in Recurly Engage.</li>
</ul>

### Limitations

<ul class="rp-list">
  <li>Data reflects the selected date range.</li>
  <li>Historical data availability depends on your account's retention settings.</li>
</ul>

# Definition

<div class="rp-definition">The Performance tab aggregates usage data (users, impressions, clicks, and conversions) across prompts, guides, and experiments, with insights into top performers and recent activity.</div>

# Key benefits

<div class="rp-benefits rp-benefits-2x2">
  <div class="rp-benefit">
    <div class="rp-benefit-icon"><i class="fa-solid fa-gauge-high" aria-hidden="true"></i></div>
    <strong>Holistic overview</strong>
    <span>Monitor total users, impressions, clicks, and average CTR at a glance.</span>
  </div>
  <div class="rp-benefit">
    <div class="rp-benefit-icon"><i class="fa-solid fa-trophy" aria-hidden="true"></i></div>
    <strong>Top performers</strong>
    <span>Identify your top five prompts and guides by engagement metrics.</span>
  </div>
  <div class="rp-benefit">
    <div class="rp-benefit-icon"><i class="fa-solid fa-flask" aria-hidden="true"></i></div>
    <strong>Experiment insights</strong>
    <span>Track active experiments and their leading variations.</span>
  </div>
  <div class="rp-benefit">
    <div class="rp-benefit-icon"><i class="fa-solid fa-clock-rotate-left" aria-hidden="true"></i></div>
    <strong>Activity log</strong>
    <span>Stay informed about recent changes to prompts, triggers, and actions.</span>
  </div>
</div>

# Key details

By default, the Performance tab shows weekly statistics. To update the date range, select the date picker in the upper-right corner of the screen.

The tab includes:

<ul class="rp-list">
  <li><strong>Total Users</strong>: Users who visited your site or app within the selected date range.</li>
  <li><strong>Total Impressions</strong>: The number of times your prompts were displayed in that period.</li>
  <li><strong>Total Clicks</strong>: The number of times users accepted prompts by clicking call-to-action (CTA) buttons.</li>
  <li><strong>Average CTR</strong>: Clicks divided by impressions (click-through rate).</li>
  <li><strong>Top 5 Prompts</strong> and <strong>Top 5 Guides</strong>: Ranked by performance, with high-level metrics for each.</li>
  <li><strong>Active Experiments</strong>: Running A/B tests with the highest conversion counts.</li>
  <li><strong>Activity Log</strong>: A timeline of recent updates to prompts, triggers, and actions.</li>
</ul>

<Image src="https://files.readme.io/1646d2e-image.png" align="center" width="75%" border={true} />