Recurly

Site Settings

Your Recurly site settings are core to your business. These settings help define your address and currency requirements, set your company contact information, and establish payment gateway support for your business location.

Clear Test Data

When your Recurly site is in sandbox mode, use the Clear Test Data button to delete all accounts (and related subscriptions and transactions) that were created in your test site. This action will not impact any configuration elements like subscription plans, coupons, or email templates. This action is not reversible, so use it with caution.

Address Requirements

This sets the minimum fields required for billing address from your customers. Please make sure this matches the address requirements for your gateway’s Address Validation Service requirements. Most gateways require Street Address and Postal Code, while PayPal requires a full address, and Beanstream asks for full address and phone number.

Recurly recommends collecting postal code at a minimum.

Accepted Currencies

Merchants with our Multiple Currency add-on are able to define multiple currencies in their Recurly account, which is set here. Once you start processing transactions in one currency, you will not be able to change your site to another currency.

Billing & Technical Contact

Recurly will communicate with the Billing Contact Email for any Recurly receipts. This email address is also your site’s default From email address, but this can be reconfigured in your Email Templates. The Technical Contact Email and Phone Number will be used for any major technical issues related to your site.

Customer Invoice Details

These fields define your company information for display on your customer invoices. Setting your country will also determine the Payment Gateways available to your business.

Value Added Tax (VAT)

VAT is available on all Recurly accounts that have set an EU country in their customer invoice details. Please see our Value Added Tax (VAT) documentation for more information on how VAT is processed.

Invoice Prefixing

Merchants who have multiple billing systems funneling into one gateway account can define an Order Number Prefix inside of Recurly. This will help more uniquely identify Recurly transactions inside your payment gateway virtual terminal.