Recurly.js Frequently Asked Questions

Can I pre-populate form fields?

Each of the form building functions take parameters for pre-populating the form fields. See here for details.

How long are signatures valid?

Once your server generates a signature, the user has one hour to submit the Recurly.js based form.

Can I use AJAX to handle responses instead of a form POST?

Yes. Documentation can be found here.

Where do I find my Private Key?

Your private key can be found on the API Credentials dashboard inside Recurly.

How do I configure VAT?

For Recurly.js v2.1.3 and greater, Recurly.js retrieves your VAT settings automatically when looking up subscription plan details. For versions prior to v2.1.3, you need to place the VATPercent value in your Recurly.config.

Recurly.config({
  subdomain: 'my subdomain',
  currency:  'EUR',
  country: 'ES', // This is the merchant's country
  VATPercent: 20 //This must match the VAT percent specified within the Recurly app
});
	

VAT is only compatible with the subscription form and is not yet available for the one-time transactions form and on the billing information update form.